Technology-Enabled Healthcare: Mass General Brigham CIDO Jane Moran on Integrating Digital and AI Tools in Medical Research and Patient Care
Technovation With Peter High
by Metis Strategy
3d ago
850: With patient care being the top priority for healthcare providers, offering digital experiences for clients and associates and integrating technology into every aspect of operations is crucial in staying ahead of the competition. In this episode of Technovation, Jane Moran, the Chief Information and Digital Officer at Mass General Brigham, discusses the impact of integrating technology in healthcare. Jane shares her experiences transitioning into the non-profit healthcare sector, the strategic unification of technological operations within Mass General Brigham, and the emphasis on improvi ..read more
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AI in Business Operations: TransUnion CIO Munir Hafez on Improving the Developer and Customer Experiences Through AI
Technovation With Peter High
by Metis Strategy
1w ago
847: The digital experiences for both customers and employees are experiencing an overhaul thanks to new artificial intelligence tools at executives’ disposal. But what value do these tools provide? In this episode of Technovation, Munir Hafez, CIO of TransUnion, discusses the role that AI is playing at the company and how it is improving the digital experiences the company provides. He explains how he leverages AI tools in business operations, developer workflows, and the overall employee experience. Munir also talks about how he integrates security into the innovation process and how he mana ..read more
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Ending Bad Customer Service: Revolutionizing the Customer Experience Through AI with ASAPP Founder Gustavo Sapoznik
Technovation With Peter High
by Metis Strategy
2w ago
846: Enterprises are rapidly accelerating their artificial intelligence strategies as new tools emerge, and the executives at these companies are constantly looking for ways AI can solve big problems that have plagued them for decades. Seeing this niche as an opportunity, Gustavo Sapoznik, the founder and CEO of ASAPP, has led the company toward building products that leverage AI/ML tools to solve the world’s most difficult problems. In this interview, Gustavo sits down with Peter High to describe the journey he went through starting up ASAPP, the value it provides companies, and what inspired ..read more
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Scaling Samsara: Impact of Generative AI and the Convergence of IT and OT in Industrials with Co-Founders Sanjit Biswas and John Bicket
Technovation With Peter High
by Metis Strategy
3w ago
845: As with most industries, artificial intelligence has had an immeasurable impact on the entrepreneurial journey and the types of offerings being provided to enterprises from start-ups. In this episode of Technovation, Samsara co-founders Sanjit Biswas and John Bicket join Peter High in a conversation about the genesis story behind the company, its rationale for selling into physical operations, and how artificial intelligence is changing the start-up landscape. Both executives explain the role of AI at the company, the convergence of IT and OT within the industrial sector, and how they cam ..read more
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Modernizing Amtrak: Bringing Mobile Technology and AI to the Rail Company with CDO Judith Apshago
Technovation With Peter High
by Metis Strategy
3w ago
844: The railway industry has gone through a number of technological transformations since its inception, and is again transforming to take full advantage of the latest tools available to rail companies. In this episode of Technovation, Judith Apshago, CDO at Amtrak, joins Peter High in a discussion about her team’s efforts in modernizing the company’s legacy systems. Judith explains the method of bringing mobile technology to employees as a way of improving efficiency and productivity as well as implementing sensors and AI tools into newly manufactured fleets in order to ensure safety and sec ..read more
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Wiring an Organization’s Social Circuitry: Bestselling Author & Award-Winning CTO Gene Kim on Leadership and Agility
Technovation With Peter High
by Metis Strategy
1M ago
843: The introduction of DevOps and Agile practices revolutionized organizational management, but while these practices helped organizations tackle once-daunting challenges, other problems still remained. In order to help these companies develop better mechanisms for problem-solving and create high-performance teams, award-winning CTO Gene Kim along with his co-author Dr. Steven J. Spear wrote Wiring the Winning Organization with a groundbreaking new theory of organizational management. In this episode, Gene joins Peter in a conversation about this theory and how organizations can win by using ..read more
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Coding with AI: How Generative AI is Accelerating the Software Development Lifecycle with Codeium Co-Founder Varun Mohan
Technovation With Peter High
by Metis Strategy
1M ago
842: Software development, like the tech landscape as a whole, is constantly evolving, and the pace of change is faster than ever. Now, with the advent of generative AI and ChatGPT, a significant paradigm shift is occurring. Varun Mohan, co-founder and CEO of the code acceleration toolkit Codeium, joins Peter High on the broadcast to explain this shift and how generative AI is being leveraged to accelerate coding and the software development lifecycle. Varun shares the genesis story of Codeium, the benefit his infrastructure background had on building the company, and the trends he noticed sig ..read more
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Developing a Digital Thread: Northrop Grumman CIO John Russell on Collaborating Across the Product Development Process
Technovation With Peter High
by Metis Strategy
1M ago
841: The product development lifecycle includes a list of many disparate stakeholders that if not aligned properly, can result in disagreements, delays, and potential negative financial impacts. At Northrop Grumman, CIO John Russell has developed a “digital thread” that brings every stakeholder together to align the team before the product hits production. In this interview, John discusses the concept behind the “digital thread” and other methods he has adopted to create a more efficient enterprise. He explains the sanctity of data in a highly sensitive industry, the advantages of implementing ..read more
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Culture, Execution, and Agility: Jackson CIO Michael Hicks on Fostering a Customer-Oriented Enterprise
Technovation With Peter High
by Metis Strategy
1M ago
840: Adopting a customer-focused culture requires the implementation of internal processes that allow the organization to quickly deliver improvements to the client experience. In this interview, Michael Hicks, CIO at Jackson, shares how he has fostered a customer-oriented culture by understanding the customer journey and setting up an agile architecture with the customer at the center. Michael underlines Jackson’s commitment to customer service and a strong technology strategy that includes data, AI, portfolio management, and more. He speaks about the rationale behind centralizing IT across t ..read more
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The Technological Evolution of Healthcare: Zimmer Biomet CIO Zeeshan Tariq Explains the Metrics-Based Approach to Emerging Tech
Technovation With Peter High
by Metis Strategy
1M ago
839: The healthcare industry is constantly evolving and finding uses for new and emerging technologies. Zeeshan Tariq, CIO at Zimmer Biomet, shares his experience exploring the use cases of AI in this latest episode and explains his metrics-based approach to driving that transformation internally. Zeeshan describes the company’s transition from purely medical devices to a full healthcare solutions provider and what new operating models came along with that transition. He details the company’s adoption of KPIs for every facet of performance and why it has led to immense success in benchmarking ..read more
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