Small Business Lifestyle
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The show for those starting or running a one person business, hosted by Lucy Kippist and Robert Gerrish. With over 100,000 members and stacks of resources, Flying Solo keeps you on track.
Small Business Lifestyle
1M ago
Jaqui Scammell is the CEO of ServiceQ and an expert with over 35 years of experience in customer service. On this week's episode of Flying Solo, Jaqui shares her journey from working at McDonald's to leading major stadium events, to ultimately founding ServiceQ with a mission to redefine service.
Jaqui unpacks the impact of the pandemic on customer service, the essential elements of leadership, the human touchpoints and emotional elements of service , and the future of customer service in the face of advancing technology - Jaqui has coined this as 5D service. Are you ready to elevate your cust ..read more
Small Business Lifestyle
1M ago
In this episode of Flying Solo, we're joined by business coach and entrepreneur and author Jim Cocks, as he shares his journey from performer to the corporate world to coaching and entrepreneurship. With a focus on understanding the ideal client, the significance of self-care, and strategies for building authentic connections, Jim provides valuable advice for aspiring and established entrepreneurs alike. Join us as we delve into the importance of mindset, embracing failure, and the importance of trust in client relationships.
We also get a sneak peek into his new book Build, Excite, Igni ..read more
Small Business Lifestyle
1M ago
In this episode of Flying Solo we're joined by Radek Sali, a visionary entrepreneur, investor, and former CEO of Swisse Wellness, which he successfully sold for a staggering $1 billion.
Join Cec Busby, as she delves into Radek's fascinating entrepreneurial journey - from his early experiences working in the cinema industry to his transition into the realm of health and wellness. Radek shares the influence of his parents' unconventional medical approaches and refugee background on his business decisions, shedding light on the pivotal moments that shaped his path to success.
Tune in as Radek dis ..read more
Small Business Lifestyle
1M ago
In this episode of Flying Solo we're joined by Radek Sali, a visionary entrepreneur, investor, and former CEO of Swiss Wellness, which he successfully sold for a staggering $1 billion.
Join Cec Busby, as she delves into Radek's fascinating entrepreneurial journey - from his early experiences working in the cinema industry to his transition into the realm of health and wellness. Radek shares the influence of his parents' unconventional medical approaches and refugee background on his business decisions, shedding light on the pivotal moments that shaped his path to success.
Tune in as Radek disc ..read more
Small Business Lifestyle
2M ago
Richard Turner is a renowned Australian entrepreneur, innovator and business leader. He’s a former Australian Entrepreneur of the Year and the founder of several billion-dollar companies.
When it comes to entrepreneurship, Richard is an expert. He’s a specialist in re-invention and industry disruption. He is passionate about sustainability and wants to assist businesses in achieving their purpose and potential. He’s the author of The Essential Entrepreneur, and if you want sound advice on the fundamentals of business success, Richard should be your go-to.
Learn more about your ad choices. Visi ..read more
Small Business Lifestyle
2M ago
Are you tired of wasting money on marketing that doesn’t work? You’re not alone. Fortunately, this week’s guest, Amy Miocevich, has the answer.
Amy is a sought-after marketing expert, founder of Lumos Agency and the author of The Very Good Marketing Guide. On this episode, Amy shares her advice on building your marketing strategy, turning strangers into loyal superfans, and identifying and overcoming bottlenecks in your business. She reveals the importance of prioritising consistency and relationship-building to maximise the value of customers, and also explains why you should always posi ..read more
Small Business Lifestyle
2M ago
If you’re ready to make the shift from procrastinator to productive force to be reckoned with, listen up. Sam Tornatore is a performance coach, neuro change practitioner and productivity expert who has been helping business owners and professionals overcome procrastination and achieve their biggest goals for 20 years.
In this episode, Sam unpacks the causes of procrastination, from common fears to outdated belief systems, and shares his best advice to overcome them. He reveals his top tips for reaching peak productivity and the power of investing in yourself to create the success you wish for ..read more
Small Business Lifestyle
3M ago
Natasha McNamara is a vocal coach and communication specialist who assists everyone from politicians and CEOs to business leaders and small business owners to communicate more effectively.
Whether it’s tackling a difficult conversation, learning how to present with more confidence or understanding the importance of active listening … Tash has can teach you the communication skills you need to succeed.
Now he shares some of her secrets …
Episode notes
In this episode Natasha unpacks:
How the pandemic has impacted our communication skills (1m30s)
The importance of active listening and sof ..read more
Small Business Lifestyle
3M ago
What Debbie O’Connor doesn’t know about brand building isn’t worth mentioning. As the author of Brand Magic - How to Build a Brand with Personality, Debbie understands just what it takes to create a brand that customers connect with – and let’s say it’s more than simply getting creative with a logo.
Debbie has over twenty years of experience working with businesses helping them to create beloved brands, and her creative agency White River Designs is one of the most awarded in Australia. If you want to find out how to make branding or brand building a foundation of your business, then listen up ..read more
Small Business Lifestyle
3M ago
In this episode we sit down with digital marketing expert Meg Coffey, founder of Coffey and Tea, to delve into the intricate world of social media content planning. Meg shares valuable insights on leveraging AI for idea generation, the importance of niche targeting in business, and the evolving trends in social media platforms. As the founder of State of Social, Australia’s digital marketing conference, Meg brings a wealth of experience and knowledge to the conversation.
Key topics
Social Media Content Planning and Strategy
- Image and link sourcing, client approval, and scheduling
- Integrati ..read more