According to Gartner’s definition, citizen developers are employees who create applications, for their personal use or for other employees, using tools that are not prohibited in the organization. They are individuals (not positions or roles), who do not report to or report to the Information and Communications Technology (ICT or simply IT) department. The key point here is that a citizen developer does not have to have a background in IT, computing, or programming. On the contrary, it is understood that it is a person from another area who using appropriate tools, can create their own applica ..read more

In an increasingly competitive global environment for attracting and retaining talent, leaders in human resources departments are under great pressure. And they have become a key player in the success of organizations if they can attract and retain the right talent. The problem is that they often don’t have the tools, resources, and budget to do their job and maximize their results. In this post, we describe how Workflow and low-code BPM tools make it easy to empower HR leaders to autonomously, without direct IT intervention, build the applications they need to attract and retain the best tale ..read more

Business process modeling (also called “business process modeling”) is the technique by which a formal and explicit abstraction of a real business process of an organization is achieved. A bit of history. The origin of process modeling can be traced back to the 19th century when Gantt charts were invented in 1899 (source). However, the most important push came in 1920 with the introduction of the popular flowcharts. From the beginning, flowcharts had the enormous advantage of being very easy to understand and therefore easy to use: Source: Wikipedia The formalization of process models The enor ..read more

Process reengineering originated in the 1990s and focused on the analysis and design of an organization’s workflows and business processes. The goal has always been to improve the performance of the processes that support the organization’s operations. To achieve this, process reengineering initially proposed to rethink as deeply as possible the way the organization works, and therefore its processes, questioning all paradigms and entrenched practices. The aim was to improve customer service, offer better products, reduce operating costs and increase competitiveness, even making radical change ..read more

Business Process Management (BPM) proposes an intuitive way to visualize workflows within an organization, while allowing the creation of key performance indicators (KPIs) to measure performance, evaluate and subsequently remodel the processes to improve productivity. Using a platform with low-code/no-code technology makes this much easier. It is essential that the BPM tool your organization chooses is easy to adapt with low-code/no-code technology, powerful in its functionalities and quick to configure. Easy adaptation: It must be intuitive and accessible to users. At a glance it should all ..read more

The prestigious technology consulting firm Gartner published this article on April 28th and forecasts that the global market for hyperautomation of processes will reach $600 billion by 2022. “Hyperautomation has shifted from an option to a condition of survival”. “Organizations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a post-COVID-19, digital-first world.” Fabrizio Biscotti, research vice president at Gartner These forecasts are aligned with what we at Flokzu have seen during 2020 and so far in 2021. A clear and sust ..read more

Many times it happens that the real processes of our organizations are complex. And it’s okay that they are, given the nature of the issues those processes solve. Automating these processes requires a BPM tool that is user-friendly yet powerful. In the last several years, low-code / no-code BPM tools have gained great importance, mainly for allowing business users to build their own applications. In this way, organizations have more agility for delivering business solutions, and at the same time, reduce the dependency on the IT departments that are always overloaded. However, some low-code / n ..read more

Before we dive into this article is important that we talk about what is a cloud BPM, and how it works. What is a Cloud BPM software? A Cloud BPM software is a platform that allows you to automate and optimize real processes in a cloud-base program. This means that you won’t be using your companies infrastructure to run the software. In a Cloud BPM suite you will find many features that will make it easier to model cloud workflows, manage processes, resources, and time. Also, it will allow you to optimize endlessly your automated processes based on real data, KPIs analysis, and not just percep ..read more

Many of the companies that embark on the digitization of their processes and operations through the discipline of BPM are considerably large. And here is a recurring question from their internal managers and leaders: “How do I make things happen in a large company?”, “How do I get people to agree on a process definition?”, “How do I get it into production in the short term?”, and one of the most important: “How do I get people to adopt and use the new digital processes and tools?” This article – influenced by the book Inspired (Marty Cagan, 2008) – proposes 10 concrete tips to be successful in ..read more

It is common to have dozens of HR forms in manufacturing companies. Further, the Human Resources departments of these industries receive by e-mail, Whatsapp, or directly on paper hundreds of documents from employees, with all kinds of requirements, applications, incidents, etc. These manual forms are sometimes lost. And always, always, they require a lot of time for tracking, locating, and processing. Obviously, this is a relevant cost for the company. And it also creates a sense of “lack of competence” in the HR area. HR Forms in Manufacturing Digitizing human resources forms in manufacturing ..read more