We invite our very first gardener to the show today! Being an area that I know very little about, I was excited to learn more about the life of a private gardener and how you get into managing the large amounts of land and gardens for UHNW individuals. We discuss the importance of experience over qualifications and that exaggerating your skill set at an interview is not advisable!    Jonathan has always had live-in positions for his entire career within the private sector which causes huge problems when you are in between jobs or unemployed for a period of time. He has some fantastic ..read more

We have recently partnered with 2 highly experienced trainers of private household and yacht staff and today we are talking with our US based trainer Dwight. As a member of our Florida community, he has been part of the Silver Swan family for a while but with his extensive training experience gained from 5* world renowned hotels and more recently within the private sector we felt he was the perfect person to provide Silver Swan training services across the US.   Today we delve into Dwight’s career to date to find out how he has got to where he has and what some of his obstacles on the way ..read more

Today we bring the conversation back in-house by chatting all things Europe with Charlotte who has been managing our EU clients for the last year or so. The division was predominantly chalet and villa clients when she took over and it soon became a very busy private household desk with a large mummer of fantastic permanent positions on her books. We discuss the huge changes that we have seen in the European market as a result of covid and since Brexit. The inability of British candidates being able to legally work in EU ski resorts has completely changed the landscape of ski seasons, which has ..read more

Today, we bring the conversation back in-house, this time discussing all things USA. Jessica is our USA specialist and is currently managing a large number of US based clients across LA, New York and Florida. There are aspects of the private industry which differ between the US and the UK and Europe and so it’s important that we delve into these different markets separately. A number of dilemmas were sent in from some of our US listeners which we spend the episode discussing, ranging from information of our fabulous communities – of which we now have 3 and we’re looking to launch 3 more soon ..read more

Today, we invite a long-time friend of Silver Swans to the show. Phoebe has been involved with our UK House Manager community since the start and has attended almost all of our events. She is a seasoned House Manager having started are career working onboard superyachts. She was able to transition reasonably smoothly into a land-based PA and House Manager position in Australia and has been working back in the UK ever since. She shares her experiences and offers great tips to others looking to start their career in this industry. Phoebe is about to embark on her own exciting venture, offering a ..read more

Silver Swan returns for our 4th season! This season we plan to invite a number of different guests to share their stories of working in the private sector and alongside these episodes we will be releasing Silver Swan episodes where I will be talking to different members of my team about the market in general and discussing different dilemmas which are sent in by our fabulous listeners. If you have an issue at work or a situation which you don’t know how best to handle, then email it in to us and I will discuss it with my team. Today, I chat with our UK private household specialist Laura and we ..read more

As 2022 draws to an end we have taken the opportunity to pull out our personal highlights of Season 3. Over the last 22 episodes, we have had an array of guests from all over the globe, sharing their stories, their highs and lows and their most challenging client request. I don’t think our guests realise just how inspiring their stories are to others in the industry and especially to those listeners who are trying to get into the private sector. Learning how other people have carved their career really helps others plan their own route through the industry. I personally have loved every minute ..read more

Silver Swan is excited to launch our training services in partnership with Mathieu Barbe at Service Excellence Training. We have onboarded the highly experienced Mathieu as our in-house trainer here at Silver Swan and we now offer on-site bespoke training for all our clients worldwide. We are huge believers in the power of training and hiring good people is not enough if you want a highly effective team, it is essential that there is an effective onboarding and training program in place also. Today we delve into Mathieu’s extensive career working with UNHW clients worldwide from cruise ships t ..read more

Today we talk with Jarryd who is a member of our Palace Manager community in the UAE. He is embarking on a very exciting new challenge where he and his wife will be managing a very large VIP residence in Dubai.  Jarryd started his journey in the private staffing sector after spending 5 years working at an incredibly luxurious and gloriously beautiful safari resort in South Africa. They ran a very impressive portfolio of lodges alongside a large team whilst working closely with many UHNWs who were visiting on holiday.  This prompted them to make the move into private staffing where ..read more

Silver Swan has recently launched a concierge company to offer not only dedicated service to our UHNW clients but to offer support to our fabulous House/Estate Manager communities. These roles are already challenging without the last-minute or often crazy requests of the Principals – you are no longer alone! Instead of feeling that you need to find a way to make the impossible happen, just email concierge@silverswanrecruitment.com and we’ll help. Powered by the incredible, global team at The Atlas Club, the service is truly 24/7 with no request being too big or too small. Today we invite Lisa ..read more