In this episode, Matt tackles one of the most common questions he receives from small business owners: 'Should we have an employee handbook?' He breaks down whether or not you should have a handbook and what should be included in it. Join him to discover why it's a must-have for your company, covering everything from establishing clear expectations to providing legal protection. He discusses the following topics and more: • The Importance of Employee Handbooks • Do You Need an Employee Handbook? • Getting Started - The Basics • Acknowledgment and Implementation • Keeping Employees Engaged Thre ..read more

In this episode, Matt shared the use of offer letters during the hiring process and how it can help in ensuring a smooth and legally sound hiring process. Join Matt as he explores why offer letters are indispensable and how they can benefit both employers and potential hires. He also talks about the following and more: • Introduction to Offer Letters • Diverse Role of Offer Letters • Crucial Components • Emphasis on Practicality **Three Takeaways** 1. Offer letters serve as written records that define terms of employment, safeguarding employers and employees in case of disagreements or dispute ..read more

In today's episode, Matt will go through some excellent ideas for team-building activities that will enhance culture, engagement, and retention. The advantages of team building include enhanced collaboration, planning abilities, employee engagement, and communication. Employees can connect in a different environment by engaging in enjoyable activities that allow them to perceive each other in a new way. Teams that function well together can solve problems more efficiently than if each team member worked alone when time and effort are invested in building such teams. In other words, the sum is ..read more

A lot of people are interested in leveraging offshore talent to move their business forward. While this is not a new thing, there are still a lot of limiting beliefs about what you can get help with from offshore teammates. People are worried about the level of skill, getting screwed over, worried about the quality of the work, don’t trust the systems, and don’t know how to get started. We are going to help you navigate this. We have completed over 100 contracts with offshore assistants and specialists ranging from general virtual assistants to highly skilled professionals. We have spent well ..read more

In this episode, Matt shares how to find remote teammates. Hiring remote employees can lead to a lot more work, can create some unique issues when determining who is a good fit, and you can make bad hires just as easy. We cover how to define what you are looking for, where to find people, how to actively recruit, and how to be efficient with your time. I am taking the perspective of the small business owner here, so I will do my best to let you know what can (and should be delegated) and what you should do yourself. We are going to discuss everything leading up to the interviews. This is the s ..read more

In today’s episode, Matt gets into some of the pros and cons of hiring remote teammates along with his own personal experience leading a hybrid team. Growing a remote workforce is a trend that was accelerated by Covid-19 but it can be scary if you are used to the old way of doing things. How do you hire, retain, and engage top talent while maintaining compliance across state lines? This can be a big challenge for small businesses. We are going to be going through a series on remote work where we will address all areas including recruiting, hiring, performance management, and even terminations ..read more

In today’s episode, Matt chats with Niko Caparisos, Principal of Prosperity Benefits, LLC out of Savannah, GA. They covered a wide range of topics including health and well-being of employees, group health insurance alternatives, why so many companies pay for perceived security, and more. During this insightful episode, Matt and Niko cover the following topics: [02:49] Unique Ways for Companies to Avoid Mistakes in Securing Health Insurance [10:08] Alternative Options for Group Health Insurance [13:03] The Key Differences of the Types of Insurance for Small Businesses [20:18] How Money plays ..read more

Let’s face it, some people on your team are miserable. They are on LinkedIn right now looking for their next job. According to Gallup, only 30% of employees are actively engaged. That means you have more than just a few miserable people on your team. In this episode, Matt breaks down the three most critical areas of HR that high-performing organizations do right.  Why does this matter? Actively engaged employees outperformed the disengaged employees by 200%. That’s right - 200%. That is a staggering number and should have all of us scrambling to move our people to that level of engagement ..read more

On today's show, Matt is joined by Amanda Volz, Sr. HR Business Partner at ERG Payroll & HR. They are discussing the Covid-19 vaccine and it's impact on employers. Matt and Amanda answer the following questions and more! Can I require employees to get the vaccine? What should I do if employees don’t want to get the vaccine? Should we make it a requirement? How can we encourage employees to get the vaccine? Have an HR question you would like us to answer? Email us at support@ergpayroll.com with the subject line “Podcast Question” and we will answer it on air. Please take a moment to give us ..read more

In this episode, Matt talks to David Young from Rockerbox. David is a CPA, attorney, and Tax Credit. Expert Employee Retention Tax Credits (ERTC) are designed to help small business owners offset the economic losses associated with COVID. The keys here are not just understanding the credits but also understanding how to best maximize them alongside your PPP loans. During the conversation, they covered the following (and more): -> Can you claim an employee retention tax credit? -> How to determine your employee retention tax credit? -> How to calculate the 2021 employee retention cr ..read more