Welcome back to the Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich, where we dive deep into the dynamic world of dental practice management.  In this installment, we explore the impact of coaching, the pitfalls in dental practice ownership, and the invaluable benefits that come with strategic guidance. I'll unravel the secrets behind effective goal-setting, the power of accountability, and the art of infusing joy into your professional life. Get ready to discover two common mistakes most dentists make and gain actionable strategies to course correct. Plus, I will be u ..read more

Welcome to Episode 63 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to address poor work performance and the steps we follow in our practice. We will start by defining what counts as poor work performance and whether or not you should address it. We will also discuss how to deal with toxic individuals and personality conflicts. All this and much more, up next ..read more

Welcome to Episode 61 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing how to talk so patients will listen. We will talk about how to approach an appointment and the importance of asking questions. We will also discuss how to create awareness for your patients and why they must motivate themselves. All this and much more, up next. Bullet points (01:50) Dental BossLady’s new website (02:30) Doing an engagement survey (07:30) A brand new course: How To Talk So Patients Will Listen (08:30) Understanding the diffe ..read more

Welcome to Episode 55 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with problems inside your practice. First, we will discuss the importance of being open with your team in order to identify the problem. We will share the backwards approach to problem solving that can help you to visualize and implement solutions. Lastly, we will touch on how to deal with toxicity and handle interpersonal issues among team members. All this and much more, up next. (00:52) New speaking events coming up (03:03 ..read more

Welcome to Episode 54 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the different roles you need to have inside your practice. We will discuss the multiple hats you need to wear as a business owner, and the importance of knowing what you can and can’t delegate. We will also talk about the supportive roles you need to have and the benefits of having a personal assistant instead of an office manager. Finaly, we will touch on what you could delegate in your personal life. All this and much more, up next. Bu ..read more

Welcome to Episode 53 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing some books and podcasts that have had a profound impact on my life and can help you to understand the power of your mind. Bullet points (00:19) The Invisalign Mastermind Seminar (02:00) Understanding the power of your mind (04:43) The Science of Getting Rich (05:39) Think And Grow Rich (05:47) The E-Myth (06:36) The 7 Habits Of Highly Effective People (07:06) Our new course: How To Talk So Patients Will Listen (08:08) The 4-Hour Work Week (09:55) Ra ..read more

Welcome to Episode 50 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about follow ups and outstanding treatment. We will discuss the importance of having a system for finding patients who have outstanding dentistry, and why you should develop a consistent naming protocol for your appointments. We will also share the follow up sequence we have at our practice, plus some tips on how to customize your patient experience. All this and much more, up next. Bullet points (01:24) Outstanding dentistry (04:00) First: Ha ..read more

Welcome to Episode 47 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals inside your practice. We will start by talking about the importance of tracking your numbers, and we'll share what numbers we track inside our dental practice. We will also touch on forecasting your expenses and your profitability, plus what you can do if you have negative or zero profitability. Lastly, we will talk about why you should stop comparing yourself to others and even to yourself. All this and much more, up next ..read more

Welcome to Episode 46 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about marketing your practice. Will discuss why it's better to focus on the experience inside your practice before doing external marketing. We will also talk about which numbers you should track and why you should set a goal around referrals. Finally, we will share two quick tips you can start implementing right now. All this and much more, up next. Bullet points (01:13) Launching the BossLady Leadership Academy (05:34) Taking vacations (12:3 ..read more

Welcome to Episode 45 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a state of the union address with your team to get their performance in synchronicity. We will discuss some key concepts from the book The Five Dysfunctions Of The Team and how to apply them to your practice. All this and much more, up next. Bullet points (00:41) Some cool news about Dental BossLady (02:00) Having a state of the union address with your team (03:10) How to get the performance of your team in synch ..read more