Every single day there are fantastic opportunities for practice growth ideas, and on this episode of The Dental Practice Fixers Podcast featuring secret shopper calls, Dr. Richard Madow will show you where to look. Plus – you’ll learn what WIWO means, and hear some awesome mystery shopper calls! **** On Friday June 14th we’ll be presenting a full day session of our latest and greatest course: **** “How To Provide A Memorable Patient ExperienceIn YOUR Practice!” CLICK HERE TO REGISTER OR LEARN MORE! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event anno ..read more

In this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we reveal ten things you should never say to a patient (we’ve probably all said them!) and what to say instead. Plus we have a very special announcement and are back with our mystery shopper calls!! **** On Friday June 14th we’ll be presenting a full day session of our latest and greatest course: **** “How To Provide A Memorable Patient ExperienceIn YOUR Practice!” CLICK HERE TO REGISTER OR LEARN MORE! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements ..read more

Finding and hiring great team members is one of the biggest issues in dentistry. On today’s episode of The Dental Practice Fixers, Dr. Richard Madow will reveal some unique ways to find fantastic team members that you probably have never even thought of! Plus we’ll tell you about two new educational opportunities you DO NOT want to miss! Here are some very important and easy ways to help enhance your practice and your life! **** Register for our complimentary webinar on Wednesday, March 27th ****  www.madow.com/dozen “The Dirty Dozen: How To Answer The Most Difficult P ..read more

Schedule more new patients NOW!  In this episode of The Dental Practice Fixers Featuring Mystery Shopper Calls, Dr. Richard Madow reveals a simple system that will get potential new patients off the phone and right into the appointment book! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Pract ..read more

On today’s podcast we asked a very unlikely source for a list of the questions a potential new patient should ask. Do you know how to answer them? Are they answered on your website? We went through them one by one and provided some great answers and food for thought. Yum! Then our mystery shopper had a little issue with last-minute cancellations. See how he got treated on the phone! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announc ..read more

Difficult patients can be frustrating, annoying, manipulative, hostile, and litigious. But fear not – on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we’ve got a great step-by-step system to transform the toughest patients into those who become beacons for the practice! Then on the mystery shopper calls we do something that may have you barking up the wrong tree. You gotta hear them! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips ..read more

What do hair, skin, and feet have to do with improving your dental practice? A lot – and you will find out why on today’s episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls! Dr. Richard Madow hosts this podcast for dentists and team members. Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled in our drawings for your own pers ..read more

Can your practice be so good that it’s bad? The answer is YES, and we’ll tell you why on this episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls. Listen to learn a huge problem in dentistry and how to fix it!   ..read more

On this special year-end episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls, Dr. Richard Madow reveals sixteen important rules that will help with both your dental practice and your life. It’s a special treat for doctors and team, and you don’t want to miss it!   Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled ..read more

A new patient moves to your area. Why should they choose your practice over the others? And more importantly, can you provide an experience that would make that happen? That’s the topic on today’s episode of The Dental Practice Fixers podcast for dentists, featuring Mystery Shopper Calls! We’ll also explore a big mistake that’s made when a new patient calls, and explain Fenno’s Paradox! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled ..read more