On today's episode of The Dental Practice Fixers, Dr. Rich shares three quick dental practice lessons learned from everyday life, and shows how you can generate even more of these lessons in your practice and life. Then - three of our famous mystery shopper calls, and we end the whole deal with a tribute to an old friend. Great episode!! KeyTakeaways Three Dental Practice Lessons from a Simple Errand Clarity Beats Cleverness Avoid confusion in branding, communication, and patient interactions. Use straightforward, descriptive names for services (e.g., "Discount Smile Club" instead of vague nam ..read more

What could the world's most successful musician and the "Big Game" have to do with your dental practice ..read more

Yes - by using these two things you already have you can boost your production, new patient numbers, and more! That's what Dr. Richard Madow talks about on this episode of The Dental Practice Fixers podcast. And then, on our mystery shopper calls, one of the worst things we've ever heard happens!! Don't miss it!! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newsletter When you sign up for the newsletter, you are automatic ..read more

A great dental practice lesson, learned at (of all places) the optometrist's office, is highlighted in this episode of The Dental Practice Fixers podcast for dentists and team members. It's a great lesson, and of course it's followed by our mystery shopper calls!! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled in our drawings for your own persona ..read more

In this episode of The Dental Practice Fixers podcast for dentists and team members, Dr. Richard Madow reveals a huge mistake he made early on in his practice, and what we can all learn from it. Then of course, we do some mystery shopper calls. Will there be a winner? Listen to find out!   Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled in ou ..read more

In this special year-end episode of The Dental Practice Fixers Podcast featuring mystery shopper calls, Dr. Rich shares ten things he does every morning - and if you do them too your day will be off to a great start! And of course we end with some mystery shopper calls, including one of the strangest ones ever! On this episode of The Dental Practice Fixers podcast for dentists and dental teams, featuring secret shopper calls, you learn what to say, how to say it, and what NOT to say!! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e ..read more

Sometimes in the dental office we say things that could have been said so much better!! So why turn off patients by saying the wrong thing? On this episode of The Dental Practice Fixers podcast for dentists and dental teams, featuring secret shopper calls, you learn what to say, how to say it, and what NOT to say!! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newsletter When you sign up for the newsletter, you are automat ..read more

Are you ready to make 2025 your best year ever? In the very special episode of The Dental Practice Fixers podcast for dentists and team members, Dr. Richard Madow shares ten things you can do right now to make your 2025 totally amazing! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newsletter When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers cof ..read more

We cover two topics plus more on this episode of The Dental Practice Fixers! First - is your practice "Sideways?" What does that even mean? And is SEO worth it for your dental practice?  Listen to find out. Then, during our famous mystery shopper calls, we put a new twist on the value of SEO. Dentists and dental team members, listen to find out the answers!   Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newslett ..read more

There's a way to get your patients excited about the dental treatment they need, and it doesn't involve selling. Find out just what it is on this episode of The Dental Practice Fixers podcast for dentists and team members. Then, on our mystery shopper calls, something happened that hasn't happened in months! You gotta hear it!!   Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! madow.com/newsletter When you sign up for the ne ..read more