Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions New GBP suspension appeal process fully rolled out. New Re-review precess for if you fail the appeal. Should I extend GBP hours beyond actual business hours to increase search visibility? Is it worth it to manage Apple Maps listings? Why has my GBP been suspended right after verification? Is it possible to have two locations for one business show up ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions New Verticals for Local Services Ads. The State of Local Search 2024 webinar on January 10th. GBP Q&A section has been moved down to the bottom of the profile. How do I stop GBP from correcting the business name to an old name? How do I legitimately claim a second location for a Service Area Business? Does a 1 star review that doesn’t have any te ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions GBP agency dashboard bug prevents accepting invites. Keyboards and mouse can cause suspension. New Ranking Factor based on “openness”. How do I know if leads are coming from ads or from organic ranking? How do I fix a GBP I’ve acquired that has lots of bad reviews? Is is possible to have 30 categories on my GBP? How do I avoid suspension when I move ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions Google sends notifications to Google Business Profiles on reviews and suspensions. Verification bug for new GBPs. Google launches a “small business” attribute. Google adds new “activities” section to GBP. If a reinstatement email comes in a no-reply email, what should I do next? Does Google allow emojis to be used in reviews? What does it mean if Goo ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions Bright Local’s SEO house of horrors for Friday the 13th. You can now text message Google Local Services Ads leads. Google tests a lite version of Search Generative Experience. Google SGE can now create images and text. How do I change the address when I go from brick and mortar to a Service Area Business? Should I use Yext? What is the difference bet ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions Google Maps tests third party reviews. New reinstatement process for GBP. Are the AI features in GBP new? Is AI useful for things like GBP posts and metadata? Can I use an SAB for a virtual service? How do I resolve a suspension due to suspicious activity from another account with access? Do I qualify for a GBP if I’m not allowed signage at my locati ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions You can now edit social media links in GBP. Google adds links to Search Generative Experience . Google shares SGE feedback and expands to Japan and India. Bug with photos for desktop users. How do I add new locations in my GBP? Is Google unverifying practitioner listings? Why can’t I add pictures to a Google Post? Why is the chat feature not showing ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions Local Services Ads adds new categories. New appeal form for rejected images and videos on GBP. New image guidelines for Local Services Ads. New GPB attribute of “are dogs allowed”. Is Google removing reviews? Google adds social media links for GBP. What should I do if I’m not getting verified even with a live call? How do I remove incorrect informati ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions Bing is now the default web scraper for ChatGPT. Bing updates character limits for prompts to 4000 characters. Google rolls out new Search Generative Experience (SGE) AI. Google’s Bard now has images. GPB Services are now being displayed on desktop. Health Care providers need to fill out insurance information for GBP. Does Apple Maps get its data fro ..read more

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more. Updates and Questions Bing Chat will be showing referrer analytics data. Google sending texts to validate GBP. Local search ranking factors survey results. Do changes to my GBP impact local organic rankings? Is there a way to reclaim a permanently closed listing? How much weight does a website redirect hold on affecting local rankings? Are there GBPs getting verified with ..read more