This is not so much of a best of episode as a taster for some of the topics we have covered and to tease / encourage you to go listen to the prior episodes.   3 Takeaways: We have had a diverse group of guests, customers, partners, industry thought leaders and colleagues. The deep dive has given us a rich conversation into the heart of some of the meatier topics of Financial Services, Technology and FinTech. You can find all of our episodes at dontbreakthebankpodcast.com Featured Guests:  Leda Glyptis, Advisory Board Member for Incuto Follow her on LinkedIn  Episode Lin ..read more

In this captivating conversation, we have the pleasure of hosting Joy Macknight, the first female Editor of the prestigious publication - The Banker. Join us as we journey through Joy's illustrious career, starting from her double major in biology and environmental studies to leading a team of editors and reporters covering the international banking industry. She shares intriguing insights into the challenges and innovation within the banking sector and talks about her journey to becoming the first female Editor of the Banker. We explore the ever-evolving landscape of sustainable banking and f ..read more

Episode Description: In this episode, we delve into a conversation with Dr. Leda Glyptis, an accomplished fintech leader and former banker. With over two decades of experience driving transformation and technology across diverse financial sectors, Leda explores the inherent ties between banking, fintech, and the current technological surge. Discover how these domains can seamlessly integrate into the tech revolution by aligning with the established systems of traditional banks and corporations. Tune in to gain insights from this seasoned fintech veteran, as she guides us through the pivotal ju ..read more

In this episode, we talk with Tony Boobier, a consultant, mentor, author and advisor with a specialisation with AI and financial services. Tony delves into hype surrounding AI's role in everyday life. He discusses the fear-driven perceptions of data-driven decisions, pondering the motives behind the hype, and its influence on society's view of AI.  The episode also explores the practical applications of Generative AI in understanding vast amounts of data. From Customer Satisfaction to Risk Management, we talk through AI's current efficiency and areas that still need improvement and emphas ..read more

Claire-Louise is a managing Director within the Technology Sector at Russell Reynolds Associates. She is a diversity and inclusion advocate, with a passion for hiring diverse Board and executive leadership teams and building succession pipelines of female and underrepresented minority leaders. Claire-Louise chatted with us about what she calls the great reflection, assessing the current work environment landscape and how recruitment and retention has changed in recent years. She explains how technology, workplace perspectives, corporate culture, sustainability, and social impact have affected ..read more

In this episode, we speak with Kevin McLoughlin. Kevin is partner and co-founder at MTech Capital. He has spent 22 years in insurance investment banking. Along with his brother they created MTech Capital as a venture capital firm that invests in technology companies operating in the insurance industry.   Kevin talks with us about how digital technology allows insurance companies to advance their operations and offer new products, but how adoption has been a slow process. As venture capital investors, he explains how MTech is being patient and navigating the industry as insurance beco ..read more

This episode features Zia Yusuf. He is Senior Vice President, Strategic Ecosystem & Industry Solutions at VMware. In this position, he leads the teams responsible for building joint horizontal and industry-centric solutions with the company’s ecosystem partners across Dell, global cloud providers (Hyperscalers), global system integrators, and global ISVs.  Zia chatted with us about his outlook on economic development, emerging markets, and the use of technology to benefit and enhance business as a competitive capability. He provides thoughts on reimagining how companies and customers ..read more

3 Takeaways: AI is not new, but Cloud based Machine Learning has been the game changer through providing seemingly unlimited capacity to do different kinds of projects, stand up more analytical environments, and to do trials and explore innovation, all in a way we couldn’t afford historically.  Learn both technology and the business sides. If you have both of those, you are the junction point. You are the person, enabler, and the go to between business and technology that can be an asset for financial services.   Cloud providers are going to get regulated, similar to how utilit ..read more

3 Takeaways:   Be open minded in your work and development. This includes everything from how you work, where you work, and what you work on. Consider taking risks and exploring new experiences, while also taking advantage of utilizing new tools and technologies to aid your work. Leverage your expertise in different ways while also gaining exposure to different things. Use what you know to help propel you forward, build upon the knowledge you already have and expand it into other areas. Using your knowledge and skills in new and different areas could go a long way to benefit your ca ..read more

3 Takeaways: The hardest (and most important thing) your company can do is invest in cultural and operational transformation. Don’t sell your technology, sell business outcomes empowered by the right technology.  The most successful companies we read about in five years will be the ones that best communicate a common vision, have the strategy to pursue that vision, and whose teams are aligned behind the scenes. Key Quotes:  “Evolutionary change is iterative. It's making things a little bit better within the current paradigm. This is revolutionary change. We need to have constructi ..read more