We wanted to talk about some ideas that we've taken from Google on how to present elearning video content. And to share them in case you are also involved in e-learning, and you wanted to copy these ideas as well.     We examine one of Google's videos from its UX Design course. These courses are on YouTube, so it’s possible to view them without having to sign up to a course.     Link to the video: Intro to UX (User Experience)   We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: Cherryleaf ..read more

It's been about three months since ChatGPT was launched. And we thought it would be good to look at really the status of what ChatGPT might mean for the future of technical communication. And we did a blog and we did some experiments back in December, as have others, and people have reflected on the pros and cons of it. And we thought it would be good to take a look at it today. -- We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: Cherryleaf -- More information: Wie gut ist Künstliche Intelligenz in der Technischen Dokumentation? https://www.parson-europe.com/de/blog/kue ..read more

In January 2023, there's been quite a few layoffs in the tech sector. It's reported that Google has laid off 12,000 people, Microsoft 11,000, Amazon 18,000, Salesforce 8000. And there's also been layoffs at Meta, Cisco, Spotify, and other organisations. In this episode, we're going to look at dealing with being laid off or being made redundant. We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: Cherryleaf ..read more

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2023 and beyond. Thread on LinkedIn Thread on Twitter We've posted a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf ..read more

We look at optimising technical documentation for Search Engines. We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf Links: Podcast 62 Looking back on the presentations at The Evolution of TC 2019 conference 99 Percent Invisible: Search and ye might find ..read more

We look at playbooks. We ask: what are they, and why create them? We also discuss our approach for creating playbooks, and the different ways to publish them.  We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf Links: https://trainual.com/manual/what-is-a-business-playbook-and-how-to-use-it-to-scale https://sterlingwoods.com/blog/business-playbook/ https://www.tensorflow.org/community/sig_playbook?hl=en https://docs.apigee.com/api-platform/troubleshoot/troubleshooting-introduction?hl=en https://developers.google.com/business-communications/business-message ..read more

We look at the value of retrospectives at the end of a documentation project, and how you can run one.  We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf     ..read more

We look at the types of skills we, and others, are looking for, when taking on freelance and permanent technical communicators.  We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf   ..read more

We asked: Does anyone have any techcomm timesaver tips they'd like to share?   This is what you told us...   We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf   ..read more

We look at different ways to measure and check the quality of the content we produce. References: Developing Quality Technical Information (DQTI), Hargis, IBM, 1997 Peter Morville’s User Experience Honeycomb Ilene Burnstein, Practical Software Testing Teste e Qualidade de Software Software Reviews and Other Static Software Analysis. Rodrigo Back Almada. https://slideplayer.com/slide/14604162/ We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf Our new training bundles: Cherryleaf Technical Communication Courses ..read more