In this episode, we look at the current demand for contract Technical Authors in the UK, using statistics from ITJobsWatch.net. We look at the the number of vacancies and whether this has affected the rates offered. We'll also publish a transcript of this podcast on the Cherryleaf blog. About Cherryleaf: Cherryleaf ..read more

This month's podcast looks at how large organisations create useful, informative content which is accessible to a wide, often global, audience. As part of the research for this podcast I looked at various websites which are mentioned in the podcast. Many thanks to those organisations and their expertise. Here are the links to the ones mentioned in the podcast: Panasonic Ikea Gov.uk Fast Company We'll also publish a transcript of this podcast on the Cherryleaf blog. About Cherryleaf: Cherryleaf ..read more

This month's podcast looks at what is involved in a corporate re-brand and what is involved for technical authors if their organisation decides to rebrand. What is a corporate brand? And what is involved when an organisation decides to rebrand? As part of the research for this podcast we looked at various websites which are mentioned in the podcast. Many thanks to those organisations and their expertise. Here are the links to the ones mentioned in the podcast: indeed.com has lots of informative articles, their article on the importance of branding was very informative: https://www.indeed.com ..read more

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2024 and beyond.   We've posted a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf   Microsoft's Akash Dubey has created a YouTube playlist that contains a series of interviews with people from Microsoft, Meta, Across Systems, and Cherryleaf, on lessons learnt with AI. https://www.youtube.com/playlist?list=PL1Utia1tpDy4cceBHsMDZFbyzVMWfijjG Generative AI and Techcomm playlist on YouTube https://www.youtube.com/watch?v=LyzNPw ..read more

In this episode, we look at what Techcomm problems can generative AI solve. Technical writers today face numerous challenges that can hinder productivity and impact content quality. From managing high volumes of documentation to keeping pace with rapid product changes, it takes great effort to produce and maintain helpful, accurate, and engaging technical content. This is where AI comes in. In this episode, we provide an overview of the common pain points technical writers experience and demonstrate how generative AI can effectively address many of these issues. From automating repetitive task ..read more

We talk to Kristof Van Tomme, CEO of Pronovix, about the role of API and developer portals in Generative AI systems. We discuss how organisations can prepare for AI. We talk about what documentation infrastructure organisations should have in place to be able to use AI safely from an information perspective. We also discuss whether developer portals will become even more important. We will publish a transcript on the Cherryleaf blog.  About Cherryleaf: Cherryleaf ..read more

We talk to Daniel Foster, Director of Strategy at TechSmith,  about the contentious relationship between technical writers and video content. A growing trend among technical writers is the integration of video content alongside traditional documentation and visuals, offering a dynamic and immersive medium to enhance user understanding and engagement. However, writers generally prefer words because they’re easier to reuse and scale, as well as being more efficient for their overall business. This leads to a rather contentious relationship with video elements...especially with clients speci ..read more

We reflect on the lesson learnt so far as a result of developing our upcoming elearning course on using Generative AI in technical communication. We will publish a transcript on the Cherryleaf blog.  About Cherryleaf: Cherryleaf ..read more

As part of our research into using generative AI in technical communications, we ran a survey to discover the questions that technical communicators are asking. In this episode, we review those questions and identify some common themes.  About Cherryleaf: Cherryleaf ..read more

When people talk about AI, chatbots, and tools like ChatGPT, all the new terminology can make it hard to understand how it all works. In this episode, we're going to look at the definitions of some of the words that you might hear.   Register for our webinar Using AI in techcomm: What you asked, and the answers   Thursday 29th June 2023 As a way of bridging the gap between the potential of Artificial Intelligence (AI) and the specific needs of Technical Communicators, we conducted a survey within the technical communications community. We wanted to uncover the most pressing questions ..read more