Our eleventh episode, after another long old break, covers the impact of Covid19 again, with lockdown 2.0 kicking off and considerations for the sector at large, we also consider the impact of lockdown and restrictions on retailers at large, not just food retailers, and why even being open in December isn't necessarily solving all the problems.  We also discuss independents and how help may be offered to those stores struggling with another set of restrictions, with some thoughts on why you wouldn't opt for a brain surgeon who had trained himself on YouTube (stay with me!) Lastly, we ge ..read more

Our tenth episode, after a long old break, covers the impact of Covid19 amongst other things. We also consider the impact on colleagues, wider retail and indeed, safety now being a priority for customers shipping in-store. It's a big old episode, covering some 40 minutes.   Unsurprisingly, we also consider the mandatory instruction for the wearing of face masks in store, starting today (24th July) in England and what it means for colleagues.   Apologies for any background noise from 30 minutes onwards, I have tried to minimise this as much as I can.   "Calling all till trained c ..read more

Our ninth episode covers Dave Lewis leaving Tesco (although more to come on this), John Lewis changes at their top table, including thoughts on a power grab that means John Lewis is 'never knowingly under-represented'.  Alongside wider thoughts on retail and the stores.  "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly covering food retail whilst covering the wider retail sector from time to time as well. See acast.com ..read more

Our eighth episode covers store closures and those being the 'new normal' in food retail. There was a time where retailers never closed stores, lest give it to a rival. Yet we are in very different times with Waitrose recently selling stores to Lidl and Morrisons also announcing the closure of 4 recently also.  Also important to remember the colleagues at times like this. "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly cove ..read more

We are back! Our seventh episode covers 'accepting the unacceptable' and whether there is too much of that going on in stores, it's easy to hark back to days of yore but standards are on the wane. Is it just a representation of the market, post discount, lower margins and price being king? Do you accept the unacceptable?  "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly covering food retail whilst covering the wider retail s ..read more

After a brief rest... Our sixth episode covers Sainsbury's, Asda, the abandonment of their merger and what it may mean for both businesses, moving forward. This podcast was recorded on Friday, so there isn't a mention of their 'cashless' store for example. We also consider what the full year results may hold for Sainsbury's too.  "Calling all till trained cashiers" is a new podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  This podcast will focus on the news from the retail sector in 2019 and beyond, mainly covering food retail but we also cover ..read more

Our fifth episode covers Jack's in Rawtenstall, a small town in Lancashire and why their 9th store is a different to the rest and indeed, anything else in the UK market.  We have intro / exit music. Like a refit in a previously old, tired store. It all feels a bit more professional...  "Calling all till trained cashiers" is a brand new podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  This podcast will focus on the news from the retail sector in 2019 and beyond, mainly covering food retail but we also cover the wider retail sector from time ..read more

Our fourth episode covers the initial CMA judgment on the Sainsbury's / Asda merger and the feedback from interested parties, the chains themselves and we consider what could be next.  We have intro / exit music. Like a refit in a previously old, tired store. It all feels a bit more professional...  "Calling all till trained cashiers" is a brand new podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  This podcast will focus on the news from the retail sector in 2019 and beyond, mainly covering food retail but we also cover the wider retail sec ..read more

Our third episode covers the M&S food delivery joint venture with Ocado, what it means for Waitrose, for M&S and that all important question - do people shop with Ocado, for Ocado, or because they sell Waitrose products?  We have intro / exit music. Like a refit in a previously old, tired store. It all feels a bit more professional...  "Calling all till trained cashiers" is a brand new podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  This podcast will focus on the news from the retail sector in 2019 and beyond, mainly covering food ..read more

  Our second episode covers the aftermath of the Sainsbury's / Asda decision, what next for the respective retailers, 3rd party food deliveries alongside New York food delivery operations... No intro jingles just yet, or bells or whistles. Please appreciate the 'hard discount' feel to this podcast.  "Calling all till trained cashiers" is a brand new podcast from Grocery Insight's Steve Dresser, a top 10 retail influencer for 2019.  This podcast will focus on the news from the retail sector in 2019, mainly food retail but also covering the wider retail sector from time to time as ..read more