In this episode of Lifeguard IT, we're joined by Vishal Ganeriwala, Sr. Director of Product Marketing at Citrix, to discuss what's on the horizon in 2020.   We talk about:   - The importance of creating a positive employee experience - How Lakeside and Citrix are providing value with Windows Virtual Desktop - Balancing security and end-user experience - A Citrix fact that may surprise you   Website: https://www.lakesidesoftware.com/ Twitter: https://twitter.com/lakesidesoft LinkedIn: https://www.linkedin.com/company/lakeside-software ..read more

We're back!   Ben Murphy joins for a pre-Ignite 2019 interview to talk about what's new with Windows Virtual Desktop and the Lakeside partnership.    Going to Ignite? Catch Ben's session on WVD in the Hub: https://myignite.techcommunity.microsoft.com/sessions/83770?source=sessions   Website: https://www.lakesidesoftware.com/ Twitter: https://twitter.com/lakesidesoft LinkedIn: https://www.linkedin.com/company/lakeside-software ..read more

Learn how to make the most of your Citrix Synergy experience with this preshow podcast.   Kyle Davies, Distinguished Architect at CDW, Citrix Technology Advocate, and creator of Mr. Tech Talk joins us to share his tips on building your schedule, networking, and navigating the show. We also talk about the sessions Kyle will be hosting as well as hot Citrix news and best practices for monitoring Citrix solutions.   Don’t forget to stop by the Lakeside booth to say hi and enter to win a Star Wars drone!   Time stamps: Intro and WVD 0-6:09; Synergy prep 6:10-18:04; Citrix cloud 18:0 ..read more

Learn to speak fluent WVD in under 26 minutes.   What’s all this WVD hubbub about? Microsoft’s Windows Virtual Desktop (WVD) offering is officially in preview and is set to launch during the second half of 2019. If you’re behind on your WVD news, entirely new to the subject, or just wanting a refresher, we’ve got you covered in this comprehensive, back-to-basics episode. We also explain Lakeside’s free WVD assessment offering and how to determine which workloads are a good fit for virtual desktops as well as Windows 10 multi-user mode.   Time stamps: Intro 0-1:55; What is WVD? 1:56-7 ..read more

"Think Equal, Build Smart, Innovate for Change" is the theme of this year's International Women's Day. While discussions of why women comprise just 20-30% of the tech workforce are nothing new, as technology continues to exert more influence over our lives, there is a growing urgency to bring more diverse voices into its creation. As Phumzile Mlambo-Ngcuka, Executive Director of UN Women, puts it, "Innovation and technology reflect their designers and makers."   This episode features Enit Nichani, VP of Marketing at IGEL and Jan Mach, Sr. Technology Consultant at ..read more

Digital experience monitoring solutions empower IT with data and analytics to understand the intersection between end users and technology. With this knowledge, IT can act to better align technology to user need, solve problems proactively, quantify the business value of new technology investments, address the root cause of performance issues, and boost end-user experience.     In this episode, we interview Ryan Purvis, CIO of HiLo Maritime Risk Management about how he's used and found value in SysTrack as a digital experience monitoring tool ..read more

What's next for workplace AI, messaging apps, remote work, and Windows management? How will Gen Z entering the workforce change expectations for IT? In this episode, Heather and Linda discuss trends shaping the future of work in 2019.    You can read the predictions Heather wrote for VMblog here: "From AI to Gen Z: Five Predictions on the Future of Work in 2019" http://vmblog.com/archive/2019/01/17/lakeside-software-2019-predictions-from-ai-to-gen-z-five-predictions-on-the-future-of-work.aspx#.XF3MclxKhaQ   ***   Hey you! Send us your questions! We will ..read more

In this episode, we ask Ed Wegryn, our VP of Engineering, six of the most common questions he gets from job applicants. We cover company culture, what it’s like to develop SysTrack, what qualities Ed looks for when hiring software engineers, and more.    Are you or someone you know looking for a new opportunity in software engineering? Lakeside Software is seeking creative and self-driven engineers to join our growing R&D team in Ann Arbor, Michigan.     Learn more about this opportunity on our blog:    https://www.lakesidesoftware.com/blog ..read more

As 2018 comes to a close, we're reflecting on some of the biggest end-user computing and tech stories of the year.    Ben Murphy, Director of Applied Engineering at Lakeside, joins us to discuss the ongoing saga of the Meltdown and Spectre exploits, shifting global sentiment around data privacy, the new Microsoft, industry trends, and more.   References   Meltdown/Spectre: https://www.lakesidesoftware.com/blog/intel-chip-flaw-using-digital-experience-monitoring-assess-meltdown-and-spectre-patch Meltdown/Spectre testing: https://www.lakesidesoftware ..read more

People frequently use self-service for consumer tech—why should it be any different under corporate IT?   Repeat, low-level incidents like password resets and printer woes cause daily frustration for end users and help desk staff. These friction points sap productivity on both sides, which is why organizations have implemented various strategies to move the point of resolution closer to the end user. But before we can realize the benefits of IT self-service, we must ensure that it’s implemented in a way that’s valuable and friendly to the end user. Afterall, self-service only works if som ..read more