Random talks about life as an HVAC Tech  Support the show ..read more

Technicians have a lot on their plates and those that see behind the HVAC part, are the successful ones!  Don’t cut corners and deliver 5 ⭐️ service EVERY SINGLE CALL.  Support the show ..read more

Busy season is here and you're feeling burnt out. Guess who is in control of how may calls you run.  You are!  I put together a few thoughts to help you get the most bang for your buck while helping to provide a much better service to your clients.   Support the show ..read more

To be successful in the HVAC industry you must dress the part and abide by a simple set of core values.  In this episode we take a break from our service call to touch upon what an Apex Technician should wear and I'll give you an easy to remember acronym for a basic set of core values you should follow. Support the show (https://www.patreon.com/ApexTechnician ..read more

As an HVAC technician, you are the face of your company.  To be successful, you need to be consistent and have a call outline to follow.  In this episode, I will introduce you to what I refer to as "A Perfect Service Call" continuing on to step #3 "Walking Up To The Home".  If you are a seasoned technician or just starting out, I want you to become an Apex Technician so we can all get to the top together! Support the show (https://www.patreon.com/ApexTechnician ..read more

Are you getting paid what you are worth!? Can your company afford to pay you what you are worth?  In this podcast I go over our companies pay structure as well as some of the benefits we offer our employees. Support the show (https://www.patreon.com/ApexTechnician ..read more

If the feedback you are getting from your customers is “every time he’s out here it seems he’s trying to upsell me something” after you’ve been out there performing routine maintenance, this article is for you. Read it and give the process a try. Support the show (https://www.patreon.com/ApexTechnician ..read more

As an HVAC technician, you are the face of your company.  To be successful, you need to be consistent and have a call outline to follow.  In this episode, I will introduce you to what I refer to as "A Perfect Service Call" continuing on to step #2 "The Arrival Process".  If you are a seasoned technician or just starting out, I want you to become an Apex Technician so we can all get to the top together ..read more

I see many times a service technician can do everything right and still blow call opportunities. We live in a very fast paced era coupled with the ability to satisfy instant urges.  Years past, if you ordered a product from a catalog or a store, you would need to fill out an order form from the back of a catalog or spend a good amount of time on the phone placing your order.  You would then typically send payment in the form of a check or money order and it could take up to 4 weeks before you saw it on your doorstep.  Technology today allows consumers to order goods with a few s ..read more

In this episode I share the cold hard facts of what the honest role todays HVAC technician plays......and its not very technical!  Is this a job or is it a career ..read more