Providers join agencies. Providers leave agencies. Sometimes, they return. Likewise, for various reasons, clients will leave service and some of those clients will return. Sometimes they return and need to be accessed by a different administrative branch or have their case transferred to a different provider. The design of other client management systems often doesn’t fit the messy, real-world experience they are trying to capture. MyOutcomes has earned its position as the gold standard of psychotherapy outcome tracking and reporting systems through constant user-driven innovation. By solici ..read more

Trusted internationally for more than 10 years as a trans-theoretical, transcultural psychotherapy outcome management solution, with this latest release MyOutcomes mobile app for smart phones and tablets has become even more accessible and easy to use. If you haven’t been using MyOutcomes, we hope you will try our latest app. We have made significant improvements and I would really appreciate your feedback. New Features Include: Customized Client Access- We have added a custom message field to personalize the communications your clients receive. This is game changing for MyOutcomes ..read more

Today, we’re seeing numerous organizations and groups competing for a slice of the finite financial pie that has been designated to address some of the most vital concerns facing us today. Mental health, increasingly seen as one of those concerns, has begun, in the last several years, to get a small slice of that pie. Unfortunately, the increase in worldwide mental health issues is outpacing the resources available. This trend is likely to continue in the coming decades. Those funds dedicated to mental health will need to be spread thinner than they already are. Although one possible solution ..read more

A lot of therapists making the shift too telemedicine have experienced a few hiccups along the way. Online therapy itself is new and most clinicians have not had any proper training on how to translate their in-person work to a digital platform. Plus, the switch to technology platforms that seem too cumbersome to use, creates even further barriers to providing effective therapy. Who ever dreamed an essential part of a good therapy session would be the client’s ability to log on? As therapist and client experiment with online therapy, feedback is essential to figuring out what is working ..read more

An article by Margarita Tartakovsky, M.S., details the client feedback experiences of Dr. Jason Seidel, PsyD, founder and director of the Colorado Center for Clinical Excellence. Seidel has been using a client feedback system to inform his method of treatment in private practice since 2004. This, according to him, “involves routinely and most importantly formally soliciting feedback from clients about the process of therapy, working relationship (with the therapist) and overall well-being.” As Tartakovsky reports, Seidel has witnessed some tangible and dramatic develo ..read more

 A Feedback-Informed Practitioner is a dedicated professional who uses standardized scales to routinely measure treatment progress and monitor the therapeutic alliance to inform and improve care. The scientific body of evidence in support of this process has lead to professional and regulatory bodies adopting this as a “standard” of care (American Psychological Association Presidential Task Force on Evidence-based Practice, 2006; Association of State and Provincial Psychology Boards, 2019; Joint Commission, 2018; Tasca et al., 2019). However, mixed results have also been reported and ..read more

Today, we’re seeing numerous organizations and groups competing for a slice of the finite financial pie that has been designated to address some of the most vital concerns facing us today. Mental health, increasingly seen as one of those concerns, has begun, in the last several years, to get a small slice of that pie. Unfortunately, the increase in worldwide mental health issues is outpacing the resources available. This trend is likely to continue in the coming decades. Those funds dedicated to mental health will need to be spread thinner than they already are. The possibility of increasing a ..read more

Did you know that clinicians who routinely obtain feedback on the progress and the status of the relationship with their individual clients have outcomes that are much better, and dropout rates that are much less, that Treatment As Usual (TAU)? In fact, numerous studies actually confirm this. In the research literature that process is known as Feedback-Informed Treatment (FIT). Scott D. Miller, PhD, is one of the pioneering scientists behind the FIT movement. He and I recently worked together to create this brief video to explain what FIT is and how developing a culture of feedback and incorpo ..read more

Humility! Turns out it’s more than just a common quality of highly effective therapists, humility, is actually a prerequisite! Studies confirm “professional self-doubt” is not only a strong predictor of both alliance and outcome but actually a prerequisite for acquiring therapeutic expertise. Speaking specifically to the field of psychotherapy in, Humility: The paradoxical foundation for psychotherapy expertise, the authors, Hook, Watkins, Davis, and Owen , define humility as “valuing input from the other (or client) … and [a] willingness to engage in self-sc ..read more

“We treat people, not disorders.” This is my favourite quote from the live Q&A section of #EPT2020 Great Conversations, A Bolder Model: How Should We Be Training the Next Generation of Therapists? with William R. Miller, PhD and Scott D. Miller, PhD. The question was “How can we shift therapist training from a pathology/diagnosis oriented model, towards a helping patients solve problems in life orientation?” There was a pause and then they both smiled. It was so affirming to hear them both echo, “I think the shift has already occurred.” Watch these five minutes of gold from day two of ..read more