VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist. President and CEO Mike Clayton cites their mission to "make the health care experience better for everyone" and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling and more. Learn mor ..read more

The ambient voice solution at Medvise.AI focuses on the revenue cycle. According to CEO Gautamdev Chowdary, they have trained their voice-to-text transcription on medical input and made it extremely accurate with full automation. They have also achieved 100% accuracy in billing through a few extra features. If the conversation did not provide enough information to assign the best ICD or CPT codes, the service asks a few simple questions of the doctor after the visit. The codes can then be assigned and stored in the medical record within 30 seconds. COO Sean Ross says that a doctor who does not ..read more

It's reasonable for a company like MRO to have a chief interoperability officer. According to their chief interoperability officer, Anthony Murray, the company has spent 22 years building tools to "exchange data seamlessly" in health care.  This includes much of the healthcare data that's been locked up in free text data in many healthcare systems. In our interview with Murray, he shares some of the main challenges that healthcare has with achieving interoperability in today's environment. This includes an important focus area of MRO to be able to share data between providers and payers ..read more

Paulo Pinho, MD, Chief Medical and Strategy Officer at Discern Health, highlighted to us that analytics have to be explainable to be trusted. It's not enough to show a correlation, but to demonstrate that the clinical intervention was responsible for the improved patient outcome. Patients as well as clinicians demand explainability (also known as transparency and accountability). Ben Hsieh, Vice President of Product, says that Discern Health works with payers, providers, and Health Information Exchanges (HIE). Their service concentrates currently on care management for value-based care. Learn ..read more

Today marks a pretty significant milestone for our team: 500 episodes of the Healthcare IT Today Interview series!  To celebrate we have a special treat for you, a chat with John Lynn, Colin Hung, and Brittany Quemby. What started as a blog based largely around articles and our founder John Lynn's experience in the healthcare IT industry, has grown into a vast array of knowledge provided by experts from across the industry and the world, as well as a few of our own experts using a variety of media to include articles, videos, and podcasts. Listen to learn more about the history of the pod ..read more

MediQuant has been providing health data management and active archiving since 1999. In this video, CEO Jim Jacobs describes how they seek “one patient, one record” so that providers have complete and accurate data for the patients they serve. In addition to fulfilling organizational needs such as compliance and enhanced patient care, Jacobs believes that preserving data from legacy systems has wide-reaching benefits. For instance, one customer is using AI to process ten years’ worth of data to prove that a denial of treatment was unwarranted. But providers struggle because many have more ..read more

In this intriguing video, important advances in transparency of health care prices are explained by Mark Galvin, Founder, President and CEO at TALON at the HCAA conference in Las Vegas. Two “watershed moments” have been overlooked by most people, while media coverage focuses on other things such as the No Surprises Act. Learn more about TALON: https://talonhealthtech.com/ Health IT Community: https://www.healthcareittoday.com ..read more

One of the hottest topics in healthcare and particularly at the HIMSS 2024 conference is ambient clinical voice.  We haven't seen this much universal interest in a health IT product since the government offered $36 billion in stimulus money for EHR software.  However, this feels very different since healthcare organizations are evaluating ambient clinical voice solutions on their merit versus chasing government money.  They're doing this because the benefits of this technology are so impactful on doctors and patients. While at the conference, I had a chance to sit down with Saur ..read more

Interoperability is not just about exchanging clinical data from an EHR; it is a potential game-changer for the financial side of healthcare too. A seamless transfer of data in the revenue cycle process results in optimal reimbursement, reduced administration costs, and fewer surprises for patients. Healthcare IT Today sat down with Juli Forde Smith, Director of Strategic Partnerships at ZOLL Data Systems and Erica Gregory, Senior Vice President at Netsmart to discuss interoperability for revenue cycle management (RCM). Learn more about ZOLL Data at https://www.zolldata.com/ Learn more about N ..read more

We've written a number of articles on the Nuance DAX (now called Nuance DAX Copilot aligning with Microsoft's Copilot) ambient clinical voice solution.  Nuance and Microsoft recently announced that DAX Copilot was going to be fully embedded in Epic's Haiku and Hyperdrive to provide Epic users easy access to the DAX copilot solution. Peter Durlach, who was with Nuance a long time and is now CVP, chief strategy officer, Microsoft Health and Life Sciences, describes the benefits of the integration in this video, with a focus on their integration and partnership with Epic. Learn more about Nu ..read more