Customer Retention Strategy
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Customer retention is the collection of activities a business uses to increase the number of repeat customers and to increase the profitability of each existing customer. Customer retention strategies enable you to both provide and extract more value from your existing customer base.
Customer Retention Strategy
3y ago
How to Build a Customer Retention Strategy
Surprise Gifts and Discounts. Customers are people and people love to feel appreciated. ...
Provide Excellent Customer Service. ...
Customer Surveys. ...
Be Active in Your Community. ...
Keep Customers Informed. ...
Customer Onboarding. ...
Use Gamification. ...
Be Personal ..read more