If you’ve not yet read for new businesses to set up, piggybacking on the high unemployment rates. then selected the department they would like to speak to, this was the beginning of the IVR system. The internet and call centre technology paved the way for companies to focus their entire business models on using contact centres as a way to do business. part 1 in the series click here ..read more

Curious to see what IVR messaging could do for your business? To discuss your project, call our friendly team on 0161 850 3033 or email your script to ..read more

Whether you’re starting from scratch or you want to step up the capabilities of your existing system, we can help. Our service can be tailored to your specific needs and deadlines, with a dedicated manager to oversee the project. Most companies have some form of IVR, ranging from a simple response menu to intelligent automated systems. Whether you’ve got something in place or not, it’s worth investing in IVR Voice Messages that deliver a smooth and efficient customer journey. , like us, you can map out the ‘branches’ of your IVR tree, ensure that the  have the right tone of voice, and tha ..read more

The industry today is worth a huge £14 billion and is growing at a rapid 10.7% a year, clearly it’s one worth investing in ..read more

If you’ve recently experienced changes to the way your agents handle calls, then speak with us about our consultative customer experience services or our IVR options to ensure your customers stay happy and informed. discovering that a bad call centre experience could see a business loose half their customers ..read more

If you’ve not yet read shares this crazy statistic along with his experiences from working ( for new businesses to set up, piggybacking on the high unemployment rates. then selected the department they would like to speak to, this was the beginning of the IVR system. The internet and call centre technology paved the way for companies to focus their entire business models on using contact centres as a way to do business. part 1 in the series click here ..read more

Take a look at our latest or give us a call on ..read more

Curious to see what IVR messaging could do for your business? To discuss your project, call our friendly team on 0161 850 3033 or email your script to , like us, you can map out the ‘branches’ of your IVR tree, ensure that the  have the right tone of voice, and that your  are in line with the rest of your brand ..read more

Take a look at our latest or give us a call on ..read more

If you’ve not yet read shares this crazy statistic along with his experiences from working ( for new businesses to set up, piggybacking on the high unemployment rates. then selected the department they would like to speak to, this was the beginning of the IVR system. The internet and call centre technology paved the way for companies to focus their entire business models on using contact centres as a way to do business. part 1 in the series click here ..read more