At the Big Summit presented by BigCommerce, we sat down with CEO Brent Bellm to discuss everything from BigCommerce financials to Open SAAS, the explosion of retailer led marketplaces and the coming wave of Instant Commerce that will transform how consumers shop. In the first half of this interview, we discuss BigCommerce’s profitability and how this will give brands confidence in the platform, but in reality the reverse is true – It’s because of brands confidence in the platform that they are profitable. This has come from Brent’s decision to take BigCommerce in a strategically different dir ..read more

In a recent poll by eDesk.com involving over 400 customer service managers from multichannel ecommerce companies, their preferences revealed the ongoing need to balance multiple priorities through 2024. When asked about their highest customer service priority in 2024 the results showed: 39% ranked ‘Customer Satisfaction’ as their number one focus 31% ranked ‘Cost Reduction’ on top and, 30% said ‘International Expansion’ was most important. This distribution highlights a critical balancing act faced by merchants as they navigate the current market challenges. Together with the need to continu ..read more

Walmart are enabling customers to order eligible tyres from Walmart Auto Sellers and have them shipped to a local Walmart store for easy installation at Walmart’s Auto Care Centers. This initiative expands Walmart’s total installation-eligible tire assortment across stores and online. With today’s announcement, Walmart Auto Sellers have added 12,000 unique items, including specialty tyres, to provide nearly 40,000 Marketplace offers that are installation eligible at 2,300 Auto Care Centers around the country. Supercenters are one of Walmart’s greatest superpowers. With 90% of the U.S. populati ..read more

At this weeks Big Summit presented by BigCommerce, they announced The Next Big Thing, a major update with over 100 significant platform enhancements, new features and integrations for agencies and brands to build and power composable SAAS websites. Innovation starts with the customer and understanding their goals, so we couldn’t be more thrilled to introduce these major platform advances that help brands and retailers reach more customers, improve conversion and lower their costs. From groundbreaking composability upgrades and our vision for BigAI to our omnichannel, global selling and B2B e ..read more

TikTok will be transforming one of London’s busiest spots, King’s Cross, into a hub of music and talent discovery with a first-of-its-kind stage for emerging artists to showcase their talent in-person, and broadcast on TikTok LIVE. Over the past five years, we’re proud that TikTok has become the home for music discovery, providing a platform for both emerging and established artists to build loyal followings by tapping into the one billion global users that love and use TikTok, including 150 million in Europe. – TikTok TikTok LIVE has provided even more opportunities for artists, allowing the ..read more

In the UK-EU trade landscape, Import One-Stop Shop (IOSS) can revolutionise cross-border logistics for UK retailers in looking for faster, easier cross-border shipping to the EU. Join GFS for an insightful webinar that guides you through practical steps to eliminate VAT and customs compliance barriers for faster-than-ever, friction-free eCommerce delivery and returns to the EU. Experts from GFS and SimplyVAT.com share the formula that enables you to achieve quick processing, faster delivery times, enhanced customer satisfaction AND powers you with the confidence of hassle-free customs and VAT ..read more

eBay’s Offsite Ads are still relatively new, so we sat down with Anthony Okoro, Head of Ads New Ventures for eBay to find out more and discover how they can benefit eBay sellers. As well as the video above, we asked eBay for more guidance for sellers and their answers and advice are below: What is Offsite Ads and how can it benefit eBay sellers? Offsite Ads is a brand new advertising solution, which allows eBay sellers to easily promote their eligible inventory across external channels, such as Google. With this tool, our sellers will now be able to attract new buyers outside of the eBay mark ..read more

The Range, which is one of the fastest growing retailers in the UK and is owned by Plymouth entrepreneur Chris Dawson (no not me!), has announced further online growth plans for 2024 by partnering with Virtualstock. The Range struck a multimillion-pound deal to buy the 93 year-old  Wilko brand in 2023 which included the wilko.com website which was already utilising the Virtualstock platform. Now, both brands will benefit from Virtualstock’s cloud-based SaaS platform.   This new collaboration empowers both retailers to attain more scalable, profitable growth through dropship. Uti ..read more

Join RetailX Events Digital Marketing Evolution to become a next-generation retail marketer. DigitalX, part of the Spring Festival, will equip you with the knowledge to navigate the landscape of AI-powered technology, improve overall marketing performance and maximise digital channels to better reach your customer. DigitalX Tickets Maximise the potential of your marketing funnel, and boost acquisition and retention rates with the unique knowledge gained at this event. Gain an in-depth understanding of digital marketing performance, AI, ML, retail media and ecommerce marketing. Enabling intelli ..read more

Join a webinar on the 17th of April with eBay UK and BaseLinker, focusing on unlocking growth opportunities on the eBay Marketplace. Unlock the secrets to maximising your business potential on eBay and gain invaluable insights from industry experts Jade Galloway-Harrison (eBay), Kevin Steward & Karim Redouaby (BaseLinker). Whether you’re a seasoned seller or just dipping your toes into ecommerce, this webinar will provide actionable tips to propel your business to new heights. Here’s a sneak peek at what eBay and Baselinker will cover: Overview of eBay for business Why add eBay as a chann ..read more