Hi everyone! I would like to provide some additional insights in this week’s update personally. You can expect regular housekeeping posts on this blog where we would like to explain the progress within our Customer Care and Logistics units.  Firstly, following the challenges encountered during Black Friday with overselling and synchronisation errors, I’m happy to report that all but a handful of backorders for our Formula V2.5 and V2.5 X wheels have been fulfilled, and they're now back in stock across the US, EU, and Australia.   The ClubSport DD+ Wheel Base has now launched in ..read more

Fanatec is pleased to announce that it is continuing as an Official Licensee of Formula 1® and Official Provider of Formula 1® Sim Racing with a new multi-year agreement.  As Official Provider of Formula 1® Sim Racing, Fanatec supplies teams and drivers with a full racing set up including a steering wheel, pedals, direct drive wheel base, and cockpit. Round three of the 2024 F1® Sim Racing Championship will take place on May 7.  We have recently introduced a new Officially Licensed Formula 1® package: ClubSport Racing Wheel F1®. This combines a new F1® Steering Wheel with unique ..read more

In recent weeks, we received anticipated cargo shipments in the EU that have enabled us to process a considerable number of outstanding orders. While we are delighted to be able to fulfill these orders, this has led to a temporary increase in our warehouse backlog, as orders are processed according to the 'first in, first out' principle. We are happy to say that the overall trend is positive, and we currently expect our turnaround time to return to normal within the next 7-10 business days. Please monitor your inbox for updates on tracking information. We would like to remind you that ..read more

On April 15th, the Supervisory Board of Endor AG appointed Andres Ruff as the company’s new chairman and CEO. Andres has extensive experience as well as a valuable network in the area of transformation and restructuring of medium-sized companies. Andres Ruff said: “Hello, Fanatec fans! I am thrilled to join Fanatec and work with this passionate team. Right now, my priority is to tackle delivery issues arising from overwhelming demand. Rest assured, we are diligently working to return to optimal operations. Once resolved, we'll refocus our energy on crafting remarkable sim racing hardware.” We ..read more

Update: now complete, site is running as normal again. Original message below: Dear Community, We would like to inform you that we will be conducting IT infrastructure optimisation this evening. This means that the website could be unavailable for a few hours. This is intended to ensure the stability of our services for the future. Best wishes, Team Fanatec ..read more

Need a compact, high-performance sim rig at an incredible price? Look no further than the CSL Cockpit! Our all-new sim racing chassis designed for Fanatec hardware starts at just 399.95 €/$, and it’s available now in all regions! Unbelievably strong. Using aluminium tubing and steel brackets, it is both light and strong. The innovative trapeze design means the frame punches well above its weight, having been tested with high-end load cell pedals and Direct Drive Wheel Bases up to 25 Nm. The optimal side-mounting Wheel Base brackets means you can be sure that you’re not losing any force fee ..read more

UPDATE 1.3.2024 Further planned maintenance of our IT infrastructure will occur on Saturday March 2nd. We expect the website to be in maintenance mode for several hours on Saturday. Please be aware that during this time, no orders can be placed and it will not be possible to open support tickets. We apologise for any inconvenience this may cause, and we thank you for your patience. UPDATE 23.2.2024 Initial maintenance is already completed, there is no further downtime planned for this weekend. The website will be operating normally. Original message posted 22.2.2024: Dear Community, We woul ..read more

UPDATE 23.2.2024 Initial maintenance is already completed, there is no further downtime planned for this weekend. The website will be operating normally. Original message posted 22.2.2024: Dear Community, We would like to inform you in advance that we will be conducting maintenance downtime on our IT infrastructure over the upcoming weekend. This means that the web shop will be offline for a certain period during the maintenance. This is intended to ensure the stability of our services for the future. Best, Your Fanatec Team ..read more

Dear community, We have some news about our US warehouse that we would like to share with you. After many years of shipping out orders from California across the North American region, we are currently relocating our logistics center to Texas. As we are still working with the same partner, we expect service disruptions to be kept to a minimum - in fact many of you who received orders these last weeks will not even have noticed the change. However, it's possible that the transfer of stock can lead to processing delays of some orders. We hope we can count on your understanding that this is only ..read more

Dear Community, We have an update for those who ordered the ClubSport Steering Wheel V2.5 X in Europe and were still waiting for their order. Since we oversold this product on Black Friday, we shipped more than 400 V 2.5X orders across the globe. This week, we released an additional 700 V2.5X units Europe, for which processing is already underway. Please check your order via your customer account for an update on the tracking number. Best regards, Team Fanatec ..read more