Marketplaces have been a key trend for retailers and brands to tackle a number of business challenges. Join Oliver Banks and delve into the dynamic realm of retail marketplaces. Demystify the key mechanics and their potential for transforming your business, whilst being aware of the challenges you might face along the way. Whether you're considering opening your own marketplace or looking to selling on other marketplaces, this episode is designed to guide you. Explore the complexities, identify the key benefits and consider future trends in the marketplace landscape. Tune in and discover how m ..read more

During Shoptalk Europe 2023 in Barcelona, industry leaders converged to explore the key themes shaping the retail landscape - both directly on stage and indirectly in conversation or based on repetitive themes. The event threw a spotlight on the value of a test-and-learn approach, the growing impact of Gen Z, the questionable relevance of the metaverse, the potential of AI, and the ever-present complexity of retail transformation. Join Oliver Banks in this episode as he unpacks these themes, offering a critical reflection on the dynamic retail landscape and how these evolving trends could infl ..read more

Dive into the complexities and challenges of retail transformation with Oliver Banks as he shares exciting news about his upcoming book. In this episode, he touches on 4 elements covered in the book, including the importance of understanding current business challenges, finding the right solutions, managing personal development and mindset, and how to live in uncertainty. More news about the book, Driving Retail Transformation, will available soon, including the pre-order links. In this episode, you'll discover: Why you need to critically assess your business and understand the catalyst for c ..read more

Discover the fascinating interplay between today's decisions and their potential future consequences in this thought-provoking episode. Inspired by Mary Portas at the Retail Technology Show 2023, join Oliver Banks and consider how our actions and innovations can give rise to unintended negative effects. Plus explore how to identify and avoid creating future regrets. Delve into a selection of past, present and future examples, and learn the importance of selflessness and collaboration in overcoming present-day challenges. Listen to this episode and discover: Macro, micro and personal examples ..read more

Explore the world of profit warnings and their implications for retail businesses in this intriguing episode of the Retail Transformation Show. Join this conversation with Trevellyan Collier, Partner at EY, and you'll delve into the intricacies of profit warnings and their impact on transformation initiatives and approaches. Gain valuable insights on profit warnings based on EY's Profit Warning Report and learn how to adapt your retail transformation strategy accordingly. Listen to this podcast episode to hear: How a business should change in the face of profit warnings - and if it is too lat ..read more

Dive into the rapidly evolving world of social commerce and dissect the fascinating fusion of social media and online shopping that's changing the retail game. Social commerce is growing, especially with younger demographics who are embracing it more than ever. So leveraging social media platforms can lead to unprecedented opportunities for retailers. Understanding the role of social commerce in your overall retail strategy becomes increasingly important. Join Oliver Banks and learn how to excel in social commerce by tapping into its potential and addressing the challenges it presents. Listen ..read more

Social commerce has exploded into the retail landscape and was powered up throughout the pandemic. In this episode, discover the potential of social commerce in transforming your retail business. Join Oliver Banks and explore the evolution of social media and the commercial opportunities it now presents. Social commerce is an evolving trend that can engage customers and set you apart from the competition. Listen to this episode to hear: How social commerce differs from other retail channels. The impact of Meta's social commerce strategy. Insights from the success of social commerce in China a ..read more

New technologies can help unlock and solve some of the biggest challenges for retailers. However, they also create new issues too. Oliver Banks continues to dive into some of the challenges for physical stores and how retail technology is helping overcome those. From robotics to facial recognition, and from apps to electronic shelf edge labels - there are many options to consider. Listen to this episode to discover: How retail technology in store can help make omnichannel more seamless. Solutions to drive efficiency and store productivity improvements. What's a key challenge presented by thes ..read more

Retail technology is revolutionising the way consumers shop in-store and can help solve long-standing challenges. From gathering data on in-store shopping behaviour to frictionless checkout experiences, retailers are finding new ways to enhance the customer journey and improve their bottom line. Join Olvier Banks and delve into the world of retail tech and the impact it's having on solving in-store challenges. Tune into this episode of the Retail Transformation Show and discover: How retailers can gather rich shopping behaviour, like ecommerce has. Crucial questions to consider for your omnic ..read more