Article Contents: – Introduction – Effective Listening – Valuable Conversations – Shared Decision-Making & Goals  – Respect of Choices  – Successful Care Planning  – Emotional Understanding Article Contents: – Introduction – Effective Listening – Valuable Conversations – Shared Decision-Making & Goals  – Respect of Choices  – Successful Care Planning  – Emotional Understanding Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. Taking a person-cente ..read more

Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. HCP is pleased to recognize Sarah Dirks, EVP of Business Development, who was recently appointed to the Board of Directors for the National Center for Assisted Living (NCAL).  NCAL, an integral part of the American Health Care Association (AHCA), plays a crucial role in advocating for and supporting the assisted living community through national initiatives, education, networking, professional development, and quality enhancements ..read more

Article Contents: – Acquisition Details – About Home Care Pulse Article Contents: – Acquisition Details – About Home Care Pulse Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. REXBURG, ID, October 18, 2023 – As part of its mission to empower long-term and post-acute care (LTPAC) providers with mission-critical applications and improve outcomes across the care continuum, Home Care Pulse (HCP) has acquired Pre-Intent, a premier automated outreach solution tailored to the recruitment o ..read more

HCP WEBINAR SERIES Connect, Qualify, and Schedule Interviews Faster Than Humanly Possible —How HCP’s Newest Acquisition Will Help You Land Top Talent That Sticks Thursday, October 26th, 2023 Thursday, October 26th, 2023 Thursday, October 26th, 2023 2:00pm EST | 60 min 2:00pm EST | 60 min 2:00pm EST | 60 min You deserve complete support across the employee lifecycle. That’s why HCP just acquired Pre-Intent, an automated outreach solution for recruiting front-line talent for the long-term and post-acute market. This acquisition perfectly complements HCP’s solutions ..read more

HCP WEBINAR SERIES Gain a Competitive Hiring Advantage—How HCP’s Newest Acquisition Will Help You Land Top Talent That Sticks  Thursday, October 26th, 2023 Thursday, October 26th, 2023 Thursday, October 26th, 2023 2:00pm EST | 60 min 2:00pm EST | 60 min 2:00pm EST | 60 min You deserve complete support across the employee lifecycle. That’s why HCP just acquired Pre-Intent, an automated outreach solution for recruiting front-line talent for the long-term and post-acute market. This acquisition perfectly complements HCP’s solutions to offer providers a comprehensiv ..read more

Article Contents: – Introduction – What is a NPS? – How to Calculate Your NPS – NPS Benefits – Promoters – Passives – Detractors Article Contents: – Introduction – What is a NPS? – How to Calculate Your NPS – NPS Benefits – Promoters – Passives – Detractors Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. What are Net Promoter Scores? Who are Promoters, Passives, and Detractors? And how will the answers to each of these questions help you transform your customer satisfaction scores ..read more

HCP WEBINAR SERIES Creating the Work Environment People Want—Become Certified as a Great Place to Work  Thursday, October 12th, 2023 Thursday, October 12th, 2023 Thursday, October 12th, 2023 2:00pm EST | 60 min 2:00pm EST | 60 min 2:00pm EST | 60 min In the last year alone, employee turnover spiked by 12%, resulting in a total 77.1% annual turnover rate. This never-ending revolving door of recruitment and retention is costing providers an average of $386,590 a year. But client to caregiver matching also received the highest satisfaction score from both customers ..read more

Article Contents: – Introduction – Focus on the first 100 – Pave a path to success – Earn referrals – Collect, inspect, respond – Set award-winning standards Article Contents: – Introduction – Focus on the first 100 – Pave a path to success – Earn referrals – Collect, inspect, respond – Set award-winning standards Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. Setting yourself apart from the crowd is what separates the ultra-successful from the also-rans. In this article we’ll expl ..read more

Article Contents: – Introduction – About Home Care Pulse Article Contents: About Home Care Pulse Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. REXBURG, ID, September 19, 2023 – Home Care Pulse (HCP), a leading provider of mission critical applications that support engagement and improve care  for long term and post-acute care (LTPAC) organizations, is proud to announce the appointment of two exceptional leaders to its executive team.   Asghar Husain joins as Chief ..read more

Article Contents: – Introduction – About Home Care Pulse Article Contents: About Home Care Pulse Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. Rexburg, ID, September 13, 2023 – FORTUNE Magazine has released its annual list of the best workplaces in Aging Services for 2023. More than 168,000 Aging Services employees across the United States were surveyed to determine this year’s top organizations.  Employee surveys were collected by Activated Insights, a Home Care Pulse comp ..read more