A new change management lead and external consultant recently asked: Our change management team is rolling off a project soon as all remaining departments go live. How do we help the organization manage their implementation once we are out of the picture? Great question! Change managers often move from project to project, even when working … The post Enclaria Blog first appeared on Enclaria: Influence Change at Work ..read more

I’ve recently partnered with DesignThinkers Group, USA to explore how the disciplines of Design Thinking and Change Management can expand the impact of both. This Venn diagram highlights some of the similarities and differences between Design Thinking and Change Management. I’ll explore these at a high level below. Design Thinking applies the principles of Human-Centered ..read more

In my latest Fundamentals of Influencing Change at Work course, one of the participants asked a question: How do I integrate change management into the structure of a project that’s already happening? He explained the feeling like this: “I feel like I’m standing at a train station and the train is already moving at 100 ..read more

Are you implementing a change project, or are you implementing organizational change? It’s an important distinction that may impact the success of your initiative. For example: Are you implementing a process improvement methodology, or are you creating a continuous improvement culture? Are you implementing a product innovation, or are you fostering an entrepreneurial spirit? Are ..read more

I took my daughter to an orthodontist appointment yesterday to see when she should get her second round of braces. Yes, she has to get braces again! She had braces for most of 2019, and by the end, her teeth had all been straightened. Then she had the braces off for most of 2020, and ..read more

The year is finally coming to a close! The following are the five most popular posts of 2020 at the Enclaria blog. Only two of them are pandemic-related. Which were your favorites, and what did you miss? Thank you for reading and sharing! What topics would you like to see covered next year? Please reply ..read more

I recently heard a story about a new process and system implementation. By all measures, the implementation went well at first. Then, there was a change in leadership, and everything started falling apart. It’s a common scenario, and the lesson is usually about gaining support from the new leader. But, that was not the lesson ..read more

As much as we’d like people to respond logically and rationally to change, they really respond emotionally. It’s the human experience to interpret what’s happening based on how it makes us feel. Change at work, whether it’s a new technology, a reorg, a process improvement, or a merger, is no different. Unfortunately, several of the ..read more

People respond in a lot of different ways when they encounter change. When we are the one trying to implement that change, some of the responses can be frustrating, especially when they seem to challenge us. When that happens, we usually call it resistance. You can lump resistant responses to change into three categories: active ..read more

Normally, I’m the one interviewing guests for the Enclaria podcast. But this time I was invited to be a guest on the New England Lean Podcast, hosted by Paul W. Critchley. We covered a lot of ground about influencing change, including what to do about resistance, and how to get leaders to actually lead. Listen ..read more