16 • Learning from little things makes a big impression
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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15 • The ABC of effective online service
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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14 • Powering online customer channel shift
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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13 • Online customer service - a story of relationship breakdown
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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12 • Multi-channel customer disservice - how to improve online customer experiences
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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11 • Planning your future with 2020 hindsight
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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Ten lessons for contact centres from the Grenfell Inquiry
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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9 • Scramble! Take action for service improvement
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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8 • Make someone's day in customer service
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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7 • How to take your customer service from good to excellent
Service first podcast | Fresh insights for customer service leaders
by Dr. Jason Price
3y ago
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