There appear to be a couple of snags in the latest iteration of macOS Sonoma that are upsetting to Apple admins: Some USB hubs are no longer recognized by the Mac and a popular command tool used to restart services on remote Apple devices is no longer supported. Why isn’t my USB hub working? The USB hub issue is emerging across the Apple web at the moment, including on Apple’s own support forums and Reddit. The problem isn’t consistent — most users aren’t affected — and it seems to relate to Macs running the latest version of Sonoma and third-party monitors equipped with USB hubs. To read ..read more

Kandji has introduced Prism, a new compliance reporting tool that provides Apple administrators with insights into key information in one place concerning their entire fleet. This should help IT staffers monitor policy compliance, investigate incidents, and identify problems across managed endpoints, soon to include Vision Pro. To read this article in full, please click here ..read more

Open-source software has long been a part of every enterprise toolbox — and that includes managing mobile devices. Whether IT wants to go all in on open-source tools or integrate those tools  with commercial offerings, it’s possible to develop a do-it-yourself approach to mobile device management (MDM). Given the impact of Broadcom’s acquisition of VMWare — and the shift of all its product lines to a subscription-only payment model — the DIY model is now particularly attractive. Not only can IT admins cut costs, particularly recurring costs, but they can avoid vendor lock-in and ever esca ..read more

Open-source multi-platform device management vendor Fleet recently introduced Windows support to its existing software, which already enables IT to manage Linux and Apple devices within a single console. The multi-platform upgrade comes as many companies continue to manage their way through the impact of Broadcom’s acquisition of VMware, a move that appears to be generating challenges for some admins. I spoke once again with Fleet CEO Mike McNeil and Customer Solutions Architect Brock Walters about what the company is doing. To read this article in full, please click here ..read more

Just in time for killing time over the holidays, Apple this week updated one of its most essential enterprise products: its Deployment and Management Tutorials, which now cover all the latest iterations of the company's iPhone, Mac, and iPad operating systems. What this means is that Apple offers enterprise admins around 12 hours of in-depth course content to help them gain the skills and knowledge required to configure, deploy, and manage Apple devices in their organizations. The course content is useful to anyone working in business, of course. It should give anyone involved in IT decision-m ..read more

Apple’s surging status in the enterprise suggests it will grab a big slice of recovering hardware budgets across the next 12 months. To find out why, I talked to leaders from across the fast growing Apple device management industry to learn what they see and where Apple in the enterprise will go in 2024. Specifically, I spoke with leaders from Jamf, Mosyle, Hexnode, JumpCloud, and Kandji. Together, their insights deliver a broad picture of how things look across the industry. I’ve assembled the answers in this Q&A. To read this article in full, please click here ..read more

Return to Service is one of the many enterprise-focused improvements Apple introduced in iOS/iPad OS 17. It’s a new device management tool designed to help IT manage remote fleets of iPhones and iPads, and it should make it much easier to handle transient deployments and semi-shared devices. To read this article in full, please click here ..read more

Apple hasn’t been shy about its view of the Vision Pro as an enterprise device with real-world business applications. (The company even highlighted business apps during the mixed-reality headset’s introduction at this year’s Worldwide Developer Conference.) While there’s plenty to say about how the Vision Pro can (or can’t) fit into workers’ daily activities, it’s important that IT departments get prepared to support this new technology before Apple rolls it out in 2024. To read this article in full, please click here ..read more

Heads-up, Apple-in-the-enterprise admins. One of the biggest annual events for Apple IT professionals, Jamf Nation User Conference, rolled around this week in Austin, TX.  Led by new CEO John Strosahl, the company offered up a range of announcements, improvements, and insights from third-party presenters, including Cisco CIO Fletcher Previn. Michael Covington, Jamf vice president of portfolio strategy, discussed the advance of the Mac into the enterprise space, and stressed how his company’s solutions help provide the kind of digital business stability — even for remote enterpri ..read more

Every business is a digital business, and it's widely known that to truly realize the efficiencies of digital transformation, traditional departmental siloes must be broken down. As above, so below, and IT admins aren't immune to change as different fiefdoms merge. During last week's JNUC event, I caught up with Michael Covington, Jamf vice president of portfolio strategy, to discuss these transformations and the extent to which Apple benefits. To read this article in full, please click here ..read more