Jenny Han, Director of Design Integration at The Boldt Company, shares about Boldt’s use of Lean in the development of their modular design healthcare units ..read more

Dr. Elizabeth Warner, Chief Medical Officer at Cherry Health in Michigan and author, joins us to describe the concept and practice of Appreciative Inquiry in healthcare ..read more

Joe Sluka and Dr. Jeff Absalon, from Level Zero, discuss alignment in healthcare organizations and the roles of the board, executive team, and physicians in cultivating this alignment ..read more

Molly Rank and David Allison, former staff at Peace Health discuss preventing harm through root cause analysis (RCA) and examine the link between RCA and an organization’s Lean Improvement Strategy ..read more

Mark Graban joins us to talk about his book, The Mistakes that Make Us, which focuses on how to learn from mistakes and create a culture of continuous improvement and innovation ..read more

Dr. John Toussaint, Catalysis’ Executive Board Chair and Steve Shortell, Co-Founder of the Center for Lean Engagement and Research (CLEAR) at the University of California – Berkley, join us to discuss the content of the article they helped write, "The Better Care Plan: A Blueprint for Improving America’s Healthcare System." This article explores how to transition the current fee-for-service system in America to a risk-adjusted payment system with increased transparency on performance to continuously improve outcomes ..read more

Amy Mervak and Mike Radtke, faculty of the workshop, Making Change Stick, focus on the many hidden factors that can be barriers to individual and organizational change efforts, how to make these factors visible, and address them ..read more

Ginger Breeck, Executive Director of Patient Safety & Experience at the Community Health Network in Indiana, shares about Community Health's work to develop a strong and supportive process for Root Cause Analysis, or RCA ..read more

Adam Thompson and Aisha Amira Saidu, of EHA Clinics in Nigeria, Africa share how they are using a variety of non-traditional resources to encourage everyone in their organization to see themselves as part of improvement and lean ..read more

Pam Helander, Catalysis staff and faculty, shares about the pilot workshop, Lean Management System in Action, that Catalysis held at Mount Sinai Morningside in New York City ..read more