With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  If you are looking for a way to distinguish your retail shop from your competition and add a revenue stream, this episode of the Creative Shop Talk Podcast is for you. In Episode 205, I’m sharing how adding workshops and classes to your calendar can be a game changer that levels up your retail shop. If you’ve already mentally rejected the idea of workshops, I’m challenging you to listen to this episode. It will surely change your perspective!   Many retailers are hesitant about ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  I’m taking you behind the counter of Junque Rescuers in Lake Jackson, Texas to chat with shop owner and Inner Circle member Jeanne Terrill in this episode of the Creative Shop Talk Podcast. Buckle up because Jeanne is taking us on a ride and sharing her journey from accidental entrepreneur to thriving shop owner!   In the episode, she shares how her shop has evolved since opening as an antique/vintage shop in 2017. We talk about many of her challenges including moving loca ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Looking for a quick and easy retail promotion to sell off older inventory, seasonal items, or even just a new fun way to move merchandise? I’ve got you!   In this episode of the Creative Shop Talk Podcast, we are discussing mystery bags/bundles. I’ll share how they can work for you, how to determine a price point for your audience, and what you should be putting in the bags. It’s important to remember that not all mystery bag buyers aren't discount shoppers. If done right ..read more

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:    Don’t skip this because you’re not a “touristy” shop.    Many of you will want to skip this episode because you may think souvenirs would not fit in with your shop’s brand but I’m challenging that perspective in Episode 202 of the Creative Shop Talk Podcast. Your retail shop may not be in a traditional “tourist town,” or maybe it is and you just leave that to the regular tourist shops, but not carrying locally branded merchandise could be a HUGE missed opportunity.&n ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Hot topic. Is cell phone use an issue with your employees? Let’s nip that in the bud today.  What is your retail shop’s policy around employee cell phone use? In Episode 201 of the Creative Shop Talk Podcast, I’m sharing my advice on this issue. And trust me - it is a huge issue for some!    As retail shop owners, you are in the business of hospitality. The very last thing you want your customers to feel is that they are a bother to your employees. Let me be clea ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Become better known in your community! The third episode in the Retailer’s Visibility Series is about connecting through community and leveraging your business through collaborations with other businesses in your area. I’ll share exactly what collaborations are, how collaborations can grow your ideal customer audience, and who you should be contacting.    There are a lot of opportunities in your own community to connect with your customers. Where in your community is ..read more

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Are you hiding from your customers? Have you ever heard someone refer to a business as a “best-kept secret?” While this is typically a compliment, we don’t want that to be us! It’s time to stop hiding and make sure everyone in your community (and beyond!) knows who you are and what you are doing.   Episode 198 is the first in a series of three podcasts dedicated to getting your shop found. We start with your Attract Strategy: the ways you are attracting new customers to your sho ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  The monthly debrief is a simple process that can be an important factor to the growth and sustainability of your retail business. And it’s easy peasy.    If you’ve ever found yourself repeating mistakes or wondering why a promotion or event you tried in your retail shop didn’t work, this episode is for you. Stop reinventing the wheel and trying to “remember.” (We won’t!) ?   The term “debrief” may scare some people off, but I promise doing this simple exercise ev ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  I’m sure you’ve all heard the phrase “work smarter, not harder”- possibly even from me during this podcast! How have you applied that in your retail business? Are you wondering how you can expand your business in new ways without reinventing the wheel? In this episode, I’m sharing ways you can build your retail business by optimizing revenue streams that work for you and your brand.    In addition,  this episode is FULL of specific examples of new revenue streams ..read more

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Have you ever heard the saying “What gets measured gets managed”? But what should we look at (other than total sales?) Exactly WHAT should we measure? How should that apply to your unique business? In Episode 195 of the Creative Shop Talk podcast, we are talking about Key Performance Indicators (KPIs). I am sharing which ones you should be measuring as an independent retail shop owner, why they are important, and the document I’ve created that makes it easy for you to track the ..read more