Creating and evolving the legal ops function with Dee Venello
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
2M ago
Dee Venello is a senior operations professional at Commvault. She has implemented contracting systems and other legal technology in multiple organizations, carefully managing diverse stakeholders with a variety of interests and workflows. She also has experience in general business operations, providing her with insight into the issues and concerns faced by teams that the legal department supports. A big thanks to LinkSquares for sponsoring this episode and for recommending Dee as a guest of the show. We discussed with Dee why LinkSquares was selected by two of her employers as the primary con ..read more
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The Pulse: Air Canada required to honor AI-generated refund policy, AI's impact on law firm billing and how to craft an organizational AI policy
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
2M ago
Alex and Elliot chat about: * how to craft an organizational AI policy * a recent tribunal decision requiring Air Canada to honor a refund policy invented by its online chatbot * recent articles on AI's impact on law firm billing and a potential shift towards value-based pricing * another recent article on the need to balance AI's precision with human insight in the practice of law A big thanks to LinkSquares for sponsoring this episode! Check out their website at: https://linksquares.com/ LINKS Air Canada decision: https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-polic ..read more
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Jenn McCarron on the CLOC Presidency and 2024 predictions
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
3M ago
At the start of 2024 Jenn McCarron became President of the Board of the Corporate Legal Operations Consortium (CLOC), succeeding Mike Haven. We invited Jenn back on to the show to discuss: * the process of becoming President * the factors she considered in weighing up the role * CLOC's role in the legal ops community, and how it has developed over time * what changes we can expect in the future under Jenn's leadership * the extent to which Jenn's background in entertainment will be relevant to her role We also continued our tradition of beginning the year with predictions, and we invited Jenn ..read more
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The Pulse: 2023 year end wrap
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
5M ago
Alex and Elliot discuss: * The recent leadership challenges at OpenAI and what, if anything, it means for the pace of AI development and adoption * A review of podcast episodes during 2023, their favourites and why * Musings on expectations for 2024 * Elliot's continuing work on the "AI for legal teams" training course, which will be published in early 2024 under the Legal Ops Institute brand This is our last episode for 2023. A big thanks for listening to the show - we'll be back in late January or early February 2024. LINKS Legal Ops Institute: https://www.legalops.fm/institute ..read more
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Creating AI for lawyers with Noah Waisberg
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
6M ago
Noah Waisberg is the co-founder and CEO of Zuva.ai and the former co-founder and CEO of Kira Systems. He has worked for more than a decade on artificial intelligence and its application in the legal industry, beginning his work long before anyone had heard of Transformers and GPT. He is also the author of two books on artificial intelligence: "AI for Lawyers" which, as the title suggests, is focused on AI and its use by lawyers; and "Robbie the Robot Learns to Read", likely the first children's book aiming to teach younger readers about machine learning concepts. Naturally, with Noah we discus ..read more
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The Pulse: leveraging AI for knowledge worker productivity, AI provides poor legal advice and no law firm competitive advantage from generative AI
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
6M ago
Alex and Elliot discuss: * A recent article looking at the effects of AI on productivity and quality of work by consultants at the Boston Consulting Group * A study by an English law firm finding poor legal advice provided by various Large Language Models, including GPT and Bard * A recent article discussing whether or not generative AI will be a source of competitive advantage for law firms * Elliot's anguish, and enjoyment, producing material for the upcoming "AI for legal teams" training course, which will soon be the first course published by the Legal Ops Institute A big thanks to our fri ..read more
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Talking Tech: LinkSquares with Tim Parilla and Ashlyn Donohue
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
7M ago
In this Talking Tech episode Alex and Elliot speak with Tim Parilla and Ashlyn Donohue from LinkSquares. LinkSquares helps organizations streamline contract management and drive efficiencies for contract-related workflows with an all-in-one CLM and legal project management platform. In addition to learning about the LinksSquares product, we discuss a range of important issues including how to get buy in for a CLM implementation, which parts of an organization are the main beneficiaries of a CLM system and why data is so valuable to legal teams. LINKS LinkSquares website: https://linksquares.co ..read more
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Legal Ops at Microsoft with Lydia Petrakis and Tom Orrison
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
7M ago
Microsoft is one of the most innovative and widely recognised companies in the world. How does an organisation with this level of scale and success think about legal operations? What are its strategic initiatives and thought leadership that the legal ops community can learn from? To what extent is its legal department leveraging AI and other cutting edge tools to drive efficiencies and optimization? These are among the topics we discussed with Lydia Petrakis and Tom Orrison. Lydia is a Senior Corporate Counsel and Digital Strategist focused on issues of strategy, innovation and planning as the ..read more
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The Pulse: AI looks like Napster, ChatGPT accesses the internet, workflow and intake in Japan and new gadgets
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
8M ago
Alex and Elliot discuss: * A recent article by Ironclad's CEO arguing that AI is entering its "Napster phase" * ChatGPT now having access to current information via the internet * Recent trips to Japan, observations on intake systems in daily Japanese life and its implications for legal workflows * Elliot's new MacBook Air and Alex's ruminations on various Apple products LINKS Article on AI entering its Napster phase: https://www.fastcompany.com/90942310/ai-napster-who-going-to-own-it-next ChatGPT can now access the internet: https://www.zdnet.com/article/chatgpt-can-finally-access-the-interne ..read more
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Crafting solutions for legal teams with Justin Hectus
The Legal Ops Podcast
by Elliot Leibu, The Legal Ops Podcast
9M ago
Justin Hectus is a co-founder and Chief Information Officer at Keesal Propulsion Labs, a consultancy focused on technology and automation of legal processes. With Justin we discussed many aspects of building and delivering technology for legal teams, including: * How to ensure your team stays focused on the core mission and goals * The importance of knowing and understanding your end customer * Shipping early and iterating fast * The future of custom built legal solutions * How to build and retain a team of star players * Developing and cross-training talent through music, art and side hustles ..read more
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