With contributions by Anwar Haq and George Alifragis Ransomware has grown to become a significant threat to organizations today, no matter the size or industry. Cybercriminals are exploiting vulnerabilities in small businesses and enterprises alike, creating short-term and long-term damage that can impact everything from your employees’ productivity to your relationship with customers ..read more

With the shift to distributed workforces and digital business models, cloud infrastructure and tools have become indispensable to the modern enterprise. But this growing reliance on the cloud also comes with a corresponding increase in security risks and breaches. The question is: When it comes to protecting public, hybrid, or multi-cloud environments, who should take ownership, the organization in question or the cloud service provider (CSP ..read more

It’s been over a year since enterprises around the world had to pivot and transition to work-from-home setups. While some employees are slowly trickling back into the office, majority of organizations have people working both onsite and offsite. This modern workforce has brought out an increasing reliance on cloud infrastructure, an essential tool for collaboration and business continuity. Technology like this isn’t without its risks though. In order to effectively mobilize a borderless workforce, it’s important to be aware of the cybersecurity risks involved ..read more

Machine learning models are often used for decision support—what products to recommend next, when an equipment is due for maintenance, and even predict whether a patient is at risk. The question is, do organizations know how these models arrive at their predictions and outcomes? As the application of ML becomes more widespread, there are instances where an answer to this question becomes essential ..read more

As organizations refocus and restrategize this year, machine learning projects seem to be on the top of IT priority lists. Innovation is more important than ever, and this has led to higher spending, increased hiring budgets, and a wider range of ML use cases ..read more

The new normal brought digital commerce to the forefront, with customers preferring remote sales, online ordering and payments, and contactless purchases. The question is, are organizations equipped to cater to these constantly evolving buyer habits? Let’s see how the right solution and strategic application development can help fuel growth in the digital economy ..read more

Unless you've been living on Mars for the past few years, I'm sure you’ve heard the buzzword “microservices”, also known as microservices architecture. A distinctive development approach, this natural evolution in software engineering came about due to the ever-increasing complexities of enterprise applications. Traditional applications are usually monolithic in design, which makes them bulky and very difficult to adapt to the changing needs of the business ..read more

In 2020, companies across countries and industries scrambled to stabilize operations, ensure the health and safety of employees, and find ways to continuously deliver. But in the wake of all this uncertainty, one thing remains crystal clear: customer engagement is more crucial than ever ..read more

Service Level Agreements (SLAs) are commitments given to customers in relation to the product or service being provided. If breached, not only are organizations expected to compensate through penalties and credit fees, but they can also face a significant dip in brand reputation and loss of customer trust ..read more

While originally a crisis response to enable business continuity, flexible work options are starting to define the modern workplace. Organizations around the world were thrust into digital transformation almost overnight, but it looks like the trend of remote working arrangements is going to continue in 2021 ..read more