What an enlightening episode! Elvis Dahl and Barb Warner from Voices from the Bench Podcast spoke openly about the business of dental labs. I definitely learned a good amount. Imagine your lab comes in and shows you how to up your scan game. What about if they helped you to be more confident with larger restorations? This means more revenue. We covered so much in this episode. Share this one with your team!  A few topics we covered: Is consolidation hurting the lab business? Their answer surprised me. They shared what info they would love to get in addition to the prescription. It's not ..read more

It’s wild that Amanda and I actually worked together years ago! We take a quick trip down memory lane but then we dive into some really gross but fascinating topics. Infection control is no laughing matter but we couldn’t help it. Biofilm, cultures, water testing, fake nails - we went through it all. Enjoy!  Article Amanda referenced: Waterline warning: Dental practices, listen up | Dentistry IQ If Saliva Were Red | OSAP | Dental Infection Prevention & Safety Association OSAP.org   Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/ Do ..read more

Dental billing is evolving but it seems like our systems are always slow to change. Listen in as I talk with a group of dental nerds (like us!) about what they see out there. Some highlights: Faster billing cycles are the way to go. Passing credit card fees to the patient. You may change your mind with this one.  Is it easier to ask for money nowadays? Maybe so!  Huge thanks to Curve Dental for sponsoring this episode! Grab a demo with them through this link (no affiliate money to me) and see if they're a fit.  ↪️ CurveDental.com/duncan Full show notes on the podcast ..read more

On Election Day, Question #2 in Massachusetts easily passed. Medical loss ratio (MLR) is a hot topic right now but what is it and will the bill have the desired effect on the market? Time will tell.  Also,debridement is a hot topic nowadays. I know, exciting! The code is being tweaked for 2023. I discussed the myths around D4355 and what the revision means for your schedule.    Resources from the show:  Insurance Extravaganza 2023: THE Dental Revenue Cycle Conference Use “teresa” for $100 courtesy! 2023 Coding Update Webinar Policy paper from Tufts regarding Question 2 ..read more

Ryan is one of those guys that loves to build and turn around businesses. It’s fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behaviors are important to him and so he keeps up with all the studies. Lucky us because he shares them with us! We also talk about his recent acquisition of the Speaking Consulting Network and how he plans to bring tremendous value to membership. If you’re considering opening up your own dental company then you’ll want to check out that part! Full show notes on the podcast home page! https://nobodytoldme ..read more

My long-time friend Ann Marie DePalma joins me to shed more light on the provider-side usage of AI. She's a Customer Success Manager with Pearl. Case presentation tips flowed! We discussed a variety of related topics including:   How you can use AI to train your team and calibrate clinician diagnostic instincts.  Yes, carriers utilize it but we are the first point of contact with the patients. Let's turn that into an advantage.  We reminisced about the 10-hour implant courses we taught years ago (that's not a typo!) Ann Marie still teaches documentation and case presentation. M ..read more

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Ryan is one of those guys that loves to build and turn around businesses. It’s fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behaviors are important to him and so he keeps up with all the studies. Lucky us because he shares them with us! We also talk about his recent acquisition of the Speaking Consulting Network and how he plans to bring tremendous value to membership. If you’re considering opening up your own dental company then you’ll want to check out that part! Full show notes on the podcast home page! https://nobodytoldme ..read more

Oops - I nerded out again. Brian Phillips was my partner in insurance geekdom this time. He knows so much about leased networks and provider credentialing. Sometimes it’s the people behind the scenes that can give you the most information - Brian fits that category to a tee. Listen in to a deep dive into the behind the scenes of contract management.    Recorded live at the 2023 Hinman Dental Meeting! Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/   Don’t forget to check out my other podcast Chew on This - A Dental Podcast!  Connect with Brian ..read more

Another Hinman Lounge podcast! This time I sat with Drs. Kaplan and Gans to discuss implant care and sensitivity. That sounds very formal but they’re very fun and smart ladies, promise! I needed to ask about sensitivity because I’m now a pitiful baby during my cleanings. Shout out to my hygienists Camilla and Katie for putting up with my sensitive self :)    Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/   Don’t forget to check out my other podcast Chew on This - A Dental Podcast!  Connect with Crest: Dental Care Information for Professional ..read more