Advancements in the tech world continue to transform every aspect of our lives. From mainframe computers to cloud servers, the evolution in the tech space has been rapid. Regardless of how and when this evolution occurs, it brings simplicity, agility, and efficiency to businesses and the lives of those who utilize technology. In 2024, the latest technology trends reflect the innovation that continues to happen in the tech industry. Since the advancement of existing technologies and the emergence of new ones can affect business performance and growth, companies must keep up with them to stay co ..read more

Bringing Intelligence to a New Media Ecosystem With the explosion of new players to the media and entertainment industry, the landscape is increasingly fragmented, while also becoming more interconnected than ever. Understanding and applying AI will be critical as new ecosystems, platforms, and models continue to emerge. Get Salesforce’s perspective on the complex forces reshaping today’s media industry and learn: How new technologies are altering the way attention is captured and monetized. How to apply AI through the lens of personalization, monetization, and agility. How to intertwine trus ..read more

Learn how to make service shine with trusted artificial intelligence (AI). Read this Valoir report to learn how Service Cloud Einstein is reshaping service. See how your support can benefit from Service Cloud Einstein. Put AI and automation to work today to boost productivity and lower costs. Read this Valoir report to learn how to: Increase customer satisfaction, efficiency, and productivity. Take your support to the next level with Service Cloud Einstein. Automate many manual processes by 50% to 90%. View More [contact-form-7] The post Service Cloud Einstein Valoir Report appeared first o ..read more

Discover how trusted AI can help you do more with less. Find out how Wiley saw a 213% ROI increase with Service Cloud Einstein. See how you can power efficient customer service when you: Automate service processes. Get the latest knowledge and insights. Save time with case classification. Read the Valoir ROI Case Study to learn more. View More [contact-form-7] The post Valoir ROI Case Study appeared first on Tech Research Online ..read more

Boost productivity like never before with AI. Scale your service and boost customer satisfaction with the power of automation and artificial intelligence (AI). It’s easier than ever to make your service teams more productive and efficient with AI, automation, and data. Read the report to learn how you can: Foster efficient customer service with automation. Boost agent productivity with AI. Deliver a personalized experience with a unified view of each customer. View More [contact-form-7] The post Putting AI, Automation, and Data to Work appeared first on Tech Research Online ..read more

Get the sales productivity workbook and tackle these pitfalls head on. Use these free worksheets to discover how to: Streamline your tech stack by consolidating your sales without losing features. Boost sales efficiency by defining the right exit criteria for your pipeline stages. Speed up quoting by eliminating redundant approvers and auto-approving more terms. Get the workbook. View More [contact-form-7] The post 8 Sales Productivity Pitfalls (And Steps to Avoid Them) appeared first on Tech Research Online ..read more

Discover the latest efficiency insights driving sales operations strategy. Dig into our latest report to learn how sales ops professionals are: Becoming more critical to strategy development. Boosting seller efficiency. Simplifying and optimizing technology. Increasing productivity with AI and automation. View More [contact-form-7] The post Trends in Sales Ops appeared first on Tech Research Online ..read more

See how generative AI is helping teams sell more, faster. Discover insights from 1,000+ sellers on using — and trusting — generative AI at work. Generative AI is bringing unprecedented speed and success for sales teams’ productivity around the globe, but questions around data security and proper training are still top of mind for many. Here’s a sneak peek of what you’ll learn: How generative AI makes sellers more productive and increases sales growth. Why sellers feel unprepared, with a trust and skills gap standing in their way. The areas of focus that are needed to close the gap, from data ..read more

Artificial General Intelligence (AGI) hasn’t become real yet. However, research into this type of artificial intelligence where machines think and learn as people continues in different parts of the world. The idea behind AGI is to have machines develop self-awareness and consciousness. These developments have already started manifesting in innovations like self-driving cars. Once developed fully, AGI can potentially blur the intellectual differences that currently exist between machines and humans. Although it’s still too early to tell whether machines can simulate human intellectual capabili ..read more

Risk-Based Authorization solves two challenges: it allows users to gain access from anywhere and ensures that access is secure. Find out how to frustrate attackers, not users with RBA in this guide. View More [contact-form-7] The post Risk-Based Authentication: How Duo Can Reduce Risks for Hybrid Work appeared first on Tech Research Online ..read more