Subway opens restaurant in Mansfield, Victoria Kevin Santos Wed, 02/02/2022 - 3:40 pm Body The latest restaurant is part of the brand’s continued efforts to transform their guest experience. Subway opened its newest restaurant in Australia, located in Mansfield, Victoria last January 26. This is also the 23rd restaurant for franchisee Mohammad Shamim, who purchased his first restaurant in 2011. “I started a small business because I’m passionate about people and community. Our restaurant is a great way that we can continue to support locals through employment and sponsorship. We look forward ..read more

Rashays appoints Prakhar Rawat as chief technology officer Kevin Santos Mon, 01/31/2022 - 11:57 am Body He ​​worked with several brands to help achieve digital transformation and optimisation of their business processes. Rashays announced the appointment of Prakhar Rawat as its chief technology officer. Rawat worked with several brands to help achieve digital transformation and optimisation of their business processes. He was recently CTO of a scale-up martech company based in Sydney. Founder Rami Ykmour said that Rawat would help scale the business on the technology front, following major ..read more

Domino’s becomes founding client of new creative agency It’s Friday Kevin Santos Mon, 01/31/2022 - 8:57 am Body The agency said it will give a “connected service offering” across creativity, media, CX and PR. Domino’s has become the founding client of new creative agency It’s Friday by the trio of Pete Bosilkovski, Vince Lagana, and Jeremy De Villiers. Having worked together in previous companies over ten years, Bosilkovski brings years of agency leadership as CEO at Clemenger BBDO Sydney, VMLY&R and Leo Burnett Sydney. Lagana was ECD at The Monkeys, Leo Burnett Sydney and spent two yea ..read more

Roll’d announces drone delivery deal with Wing Kevin Santos Fri, 01/28/2022 - 4:26 pm Body Drone delivery has always been part of the chain’s goals. Customers in Logan, QLD and Gungahlin, Canberra can now get Vietnamese food from Roll’d via drones. The Vietnamese chain announced it had teamed up with Wing, the company operated by Google-parent Alphabet, to deliver its banh mi (baguettes), bao (steamed buns), rice paper rolls and others via drones in the said areas. Wing also mentioned the partnership with the fast food chain through their official LinkedIn page. (Also read: Where drones now ..read more

Weekly Global News Wrap: Starbucks union drive spreads; McDonald’s on cost pressures; Pizza Hut’s hops on spicy food trend Kevin Santos Fri, 01/28/2022 - 12:42 pm Body Here is a summary of the most interesting news stories of the week from around the world. Over 30 company-owned U.S. stores have filed for union elections at Starbucks. Richard Bensinger, union organizer with Starbucks Workers United, said the petitions to organize have come faster than even those involved first believed possible. Read more from CNBC. McDonald’s said pressures from increased labor and commodity costs are pres ..read more

Social Media Wrap Up: How chains celebrated Australia Day; The Pancake Parlour’s Lamington pancakes; Gelatissimo’s back to school deal Kevin Santos Fri, 01/28/2022 - 12:39 pm Body Find out what QSRs have been up to on social media this week. BRAND AND STORE UPDATES Gong Cha has opened a new store in Greenway, Wetherill Park. NEW ON THE MENU The Pancake Parlour’s Lamington pancakes are back for a limited time. Pie Face promoted its limited edition Australia Day Pie. PROMOTIONS To celebrate Australia Day, Merlo Coffee is giving a chance to win a Breville Barista Pro Coffee Machine. Gelati ..read more

New Zealand’s Restaurant Brands sees sales exceed $1bn Kevin Santos Fri, 01/28/2022 - 9:58 am Body Its California business played a significant role in the company’s performance. New Zealand fast food company Restaurant Brands saw total sales for the year ended 31 December 2021 at $1.06 billion, an $175.9 million increase of $175.9 million (19.7%) from 2020 primarily due to the performance of its KFC stores in California. The fourth quarter of their financial year saw total sales at $284 million, 5.5% more than the equivalent period last year. Company-owned stores were up by 11 from last ye ..read more

Domino's inks deal with SkyDrop for second stage of drone delivery partnership in New Zealand Kevin Santos Thu, 01/27/2022 - 6:11 pm Body The two companies first partnered in 2016, trying drone delivery at the chain’s Whangaparaoa store in Auckland. ASX-listed Domino's Pizza Enterprises announced it has signed an agreement with SkyDrop for the second stage of their commercial drone delivery partnership in New Zealand. The two companies are planning to conduct a commercial trial of drone delivery services from a Domino's store in New Zealand to customer homes, expected to commence within 202 ..read more

How Fourth addressed Jardine Restaurant Group’s labour management woes with its forecasting solutions Roxanne_Uy Thu, 01/27/2022 - 8:59 am Body JRG achieved its ROI within just the first month of deploying Fourth’s system. The Jardine Restaurant Group (JRG) has successfully made Pizza Hut and KFC iconic QSR brands. But it is no secret that success, even for iconic brands like these household favourites, does not come without challenges.  One of the pain points of these JRG restaurants was labour management, a crucial area in operations for the leading restaurant group in Asia, with 900 ..read more

Guzman y Gomez to open 20th VIC restaurant Kevin Santos Tue, 01/25/2022 - 3:08 pm Body This follows a recent hiring spree where they offered over 4,000 jobs. Guzman y Gomez announced it is opening its latest store in North Melbourne’s Flemington Road on 3 February. This will be the chain’s 20th restaurant in VIC, and follows a recent hiring spree where they offered over 4,000 jobs. GYG currently has over 150 restaurants in Australia, Singapore, Japan and the United States. Founder Steven Marks previously told QSR Media he envisions the chain having about 600 restaurants domestically. (Also ..read more