Top SaaS Customer Retention Strategies to Boost Loyalty
SupportYourApp Blog
by Iuliia Moroz
2w ago
Compared to companies that offer software as a one-time purchase, SaaS (Software-as-a-Service) companies have multiple ..read more
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AI in Customer Support
SupportYourApp Blog
by SupportYourApp
1M ago
AI has become one of the vital elements of superb customer service, as it provides ..read more
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Customer Experience Trends in 2024–2025
SupportYourApp Blog
by SupportYourApp
1M ago
The CX industry is constantly evolving. With new technologies, talents, and customer requirements emerging in the market ..read more
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Growing Operations With Outsourcing Your Scalable Call Center
SupportYourApp Blog
by Iuliia Moroz
6M ago
As companies are under constant pressure to maintain a competitive edge, scaling operations becomes a ..read more
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Empathy Fatigue: Here’s How We Overcome It
SupportYourApp Blog
by Anna Shevtsova
9M ago
Burnout is considered one of the most frequent effects felt by customer support consultants. It ..read more
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Mastering the Manager-Team Dynamic the SupportYourApp Way
SupportYourApp Blog
by Ilya Patricha
10M ago
In the pursuit of customer satisfaction, companies often heavily invest in cutting-edge technology, comprehensive training ..read more
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How to Support Your Mental Health While Supporting Customers
SupportYourApp Blog
by Anastasiia Nesterova
1y ago
Ensuring constant personal growth, being a valuable community member, maintaining work-life balance… Already sounds like ..read more
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Integration or Isolation: Combining Outsourced Support Specialists With the Existing Team
SupportYourApp Blog
by Yurii Maidan
1y ago
Outsourcing customer support is a great way for businesses to ensure diversification and rapid growth ..read more
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Customer Support in 2024: What to Expect?
SupportYourApp Blog
by Anna Shevtsova
1y ago
Through 2023, we have seen:  The rise of the generative AI technology Next-gen software development ..read more
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Good to Great: The Best Supporters for the Wellness Industry
SupportYourApp Blog
by Anastasiia Nesterova
1y ago
Coming back with one more article in our series “Good to Great”. Today, we’re focusing ..read more
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