How to improve chat customer service?
Live Chat Alternative
by Peyo Peev
4y ago
Since the start of the online chat back in 1973, this type of communication has developed exponentially. Just in recent years companies began to discover the effect that online live chat offers when it comes down to website conversion rates. You might ask yourself why phone calls and live chats are much more successful for ..read more
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What is Account-Based Marketing?
Live Chat Alternative
by Alex Slavchev
4y ago
Account-based marketing is the process that allows you to align your marketing and sales teams to promote long term business growth for high-value accounts and boost revenue. It is important to know that account-based marketing differs from traditional marketing and other forms of marketing, which I will reveal further in this article. Before continuing with ..read more
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What is typing speed?
Live Chat Alternative
by George Psaltov
4y ago
We all use typing devices throughout the day. Whether it is typing on a laptop, phone, or tablet. It is a major part of our professional life to know how to type properly and as fast as possible. The device you are using plays a key role in your typing quality and speed. Typing devices ..read more
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What is customer engagement?
Live Chat Alternative
by Alex Slavchev
4y ago
Customer engagement has become an extremely important concept nowadays, as customers have a lot of choices and companies invest more resources to attract customers on their side.  Despite that customer satisfaction and customer loyalty have become key elements for companies to be successful and they invest more in customer interactions and delivering great customer service ..read more
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Understanding direct and indirect competition
Live Chat Alternative
by Alex Slavchev
4y ago
Competition is getting more and more complex in the 21st century. As a result, a lot of companies strive to be present on the market while attracting new customers and retaining them.  OK, let me first reveal what market competition actually is! According to many authors, competition is the rivalry between companies that sell similar ..read more
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Customer engagement – best practices and examples of effective messages
Live Chat Alternative
by Peyo Peev
4y ago
We live in a rapidly evolving world where the connection between a company and its customers is becoming more complex and deeper than just the regular customer service and customer support. Nowadays, customers expect brands to meet their real time needs. In this regard, customer experience is much more than just marketing and sales. Companies ..read more
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How to get live chat?
Live Chat Alternative
by Alex Slavchev
4y ago
If you start searching for Live Chat solutions on the internet to find the best software, you can find many solutions. This will say that there is definitely a live chat app for your needs and you just need to decide what you will use it for.  In this relation it is extremely important to ..read more
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Live Chat Alternative vs traditional live chat
Live Chat Alternative
by Peyo Peev
4y ago
 Nowadays there are a lot of live chat and live chat alternative solutions. Live chat solutions Most of them require an actual person sitting on the other end. Person to person connection is a great pick but that often proves to be hard to accomplish. When talking with live chat assistants customers are looking for ..read more
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Create your winning sales strategy
Live Chat Alternative
by George Psaltov
4y ago
If making more sales and increasing revenue is your road to success then creating a sales strategy is the map that will get you there.  Without a clear and well-defined strategy you risk driving your business in the wrong direction. Seeing as it is very important to map out a successful sales strategy we’ve prepared ..read more
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What is live chat for an Online Business?
Live Chat Alternative
by Alex Slavchev
4y ago
Live Chat is the growing software solution your company can have as a customer communication tool on your website. In this sense there are a lot of different Live Chat software companies on the market you can choose from. All of them, however, can help for almost the same thing, but in different ways. This ..read more
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