Feedback is the cornerstone of your practice’s professional standing. Both patients and referring doctors actively search for reviews, underscoring the pivotal role that effective review management plays in shaping and maintaining your good reputation. Today, Jessie Pressman, the Head of Consulting at People + Practice, will impart crucial insights into navigating patient reviews. Drawing upon her extensive experience in overseeing the reputations of orthodontists, Jessie will provide proven strategies for addressing negative feedback and offer guidance on responding to positive reviews. And r ..read more

On today’s episode of the Golden Age of Orthodontics, Dr. Sky Naslenas joins Amy and Dr. Leon to share her experience with using uLab Clear Aligners. Dr. Naslenas has years of experience not only in orthodontics in general, but delivering the treatment utilizing the most aesthetic (invisible) orthodontic braces. Tune in to hear more on how to provide the proper treatment plans for patients who wish to use clear aligners and how to integrate uLab into your practice.   IN THIS EPISODE: [03:20] Dr. Sky’s experience providing aligner therapy to patients.  [09:10] How uLab works directly ..read more

In this 30 minute podcast we speak about selling your practice with financial expert Brad Kucharo from John McGill & Company. Brad has been a frequent guest of the show and is always ready to share his smart financial advice. In this episode, Brad talks about financial considerations for orthodontists in a number of different scenarios, especially what to expect with the proposed tax laws. We cover important topics like: The overview of proposed new tax laws and how they will affect orthodontists’ income Considering the current market conditions and possible tax changes, when is it advisa ..read more

In this podcast, we speak with Michelle Shimmin of Shimmin Consulting. Since 1990, Michelle has been an international lecturer and trainer consultant in the field of orthodontics. She shares with us the different elements of running a practice, including protocols for training and hiring employees, how to encourage their growth and development, and the value of adding a remote team for your practice. Listen in to this episode to learn more about how Michelle works with clients to build competitive orthodontic practices. We cover important topics like: Michelle’s advice on finding high-quality ..read more

In this 30 minute podcast we speak with Chris Bentson, a partner at Bentson Copple & Associates, a company that performs practice valuations, providing recruiting services, and negotiating transactions with both buyers and sellers. He also serves as Editor-in-Chief of the Bentson Copple reSource, a quarterly newsletter focused on the business aspects of running a successful orthodontic practice. Chris has consulted with a thousand orthodontic practices during his 30-year career. We speak with Chris about the changes brought about in the industry since the pandemic first shut down practices ..read more

We speak with Jooan Garbo, a premier change agent for orthodontic practices. Over the past 30 years Joan has led over 2,000 seminars in effective communication and relationship skills, team-building, and customer service. She empowers dental teams in the areas of communication and leadership with her insightful and humorous presentations. Her high energy level and enthusiasm inspire people to action, giving them a renewed sense of purpose and the resources for motivation ..read more

Are you an Orthodontist wondering how to grow your practice in this fast-paced, competitive marketplace that seems to be changing every day? Welcome to The Survival Guide for Orthodontists, the podcast that makes YOU the authority in Orthodontics in your community. Get ready for insights on how to compete on expertise and trust against mail order and retail orthodontics. It’s not always about the lowest fees. Dr. Leon Klempner and Amy Epstein, co-founders of People & Practice, know the business of orthodontics. They bring you insights, tips and guest interviews focused on helping you thriv ..read more

On today’s episode of The Golden Age of Orthodontics, we are joined by Wes Lyon, President and CEO of the newly rebranded McGill and Lyon Dental Advisors. They provide specialized tax business and financial planning exclusively to Orthodontists and dental specialists. Wes is a CPA and certified financial planner, tune in as he offers objective advice to improve practice profitability and help practitioners achieve financial independence. IN THIS EPISODE: [05:00] Wes discusses OSO and DSO.  [08:15] The importance of practice plans, goals, and exit strategies for the future.  [19:00 ..read more

In this podcast episode, we invite Dr. Keith Dressler, CEO of Rhinogram, a cloud-based, HIPAA-compliant telehealth communications system, about how the communication style of our target audience has changed.  We dig into how orthodontists need to adapt to speak with patients in the future with Dr.  Dressler. By evolving communication to partly virtual means orthodontists can increase profitability. Covid has made us all take a hard look at how we reconfigure our practices physically and our processes, providing a forced test case on going virtual. We also cover important topics like ..read more

In this episode: We speak with Landy Chase, president and CEO Ortho Yes, an orthodontic business consultancy that specializes in training practices how to increase their start rates with effective and detailed procedures for all members of the office staff. He is also an author of five books on the subject, In this episode we speak with Landy about how your office can start more cases and improve overall conversion rates. The secret? It’s not improving the performance of your Treatment Coordinator but how the doctor communicates the value of treatment to prospective patients.  Topics cove ..read more