One Year Later - Work and Life Balance as an MSP
State of the Channel
by Datto, Inc
3y ago
In the Spring of 2019, Datto launched the State of the Channel podcast. Our first episode covered work/life balance for MSPs who often work in a 24/7 industry. To celebrate a year of published podcasts, we thought it would be interesting to bring back some of the MSPs featured in that original episode to talk through how work/life balance has changed during the global health crisis. Dive into this podcast to hear about the challenges as well as the silver linings your peers are experiencing while working remotely. Interviewer: Rob Rae, Senior Vice President of Business Development, Datto, Inc ..read more
Visit website
Recruiting Remotely: Building Your Team in a Work From Home Environment
State of the Channel
by Datto, Inc
3y ago
Join Taylor Bradley, Director and HRBP and Melissa McRoberts, Talent Acquisition Partner for our latest episode of State of the Channel Podcast. The global health crisis has changed the normal recruitment process. If you're a growing MSP, trying to find new candidates to hire, this podcast will provide value for you. We'll cover tactics and strategies that can help you successfully recruit new team members, host effective video interviews, and even onboard employees you hire during the global health crisis. Host: Taylor Bradley, Director and HRBP Interviewee: Melissa McRoberts, Talent Acquisi ..read more
Visit website
The Tech You Need to Enable Remote Workers
State of the Channel
by Datto, Inc
3y ago
Our third episode in our work from home series, dives deeper into the technology needed to enable a seamless work from home transition. Michael Bienvenue, Product Marketing Manager, RMM interviews our resident expert, Todd Nemeth, Senior Manager, Internal Systems, on Datto's transition to having a remote workforce, the tools we employed to get there, and techniques your business can use to make the same leap successfully. Host: Michael Bienvenue, Product Marketing Manager, RMM Interviewee: Todd Nemeth, Senior Manager, Internal Systems ..read more
Visit website
Effective Communication In a Remote Work Environment
State of the Channel
by Datto, Inc
3y ago
In the second episode in our work from home series, Melissa Hockenberry, Community Program Manager and Sharon Malfesi, Director, Agile Project Management, dive into the complicated topic of effective and efficient communication in a work from home environment. How do you ensure everyone on your team is looped in if you're not seeing them in the office? How do you ensure that you're having enough meetings to stay connected but not so many that productivity wanes? How do the rules of communication change or shift when most of your engagement is happening over video or tools like Slack? Melissa a ..read more
Visit website
Working From Home Series: Managing Your Time & Space
State of the Channel
by Datto, Inc
3y ago
This episode of State of the Channel is the first in a series about developing a successful work from home lifestyle. Whether you're just starting to work from home or if you transitioned to working remotely some time ago, this series will provide valuable insights on how to do so effectively. This first episode, features Melissa Hockenberry, Community Program Manager and Sharon Malfesi, Director, Agile Project Management, discussing how to transition to working remotely, setting up your work environment and time management. Host: Melissa Hockenberry, Community Program Manager Interviewee: Sh ..read more
Visit website
Selling The Value Of Your Solutions
State of the Channel
by Datto, Inc
3y ago
Understanding your company story, the value you bring to clients, and training your sales team on those messages are all crucial components of a successful sales strategy. In this episode our own Scott West, Senior Product Marketing Manager, interviews Sitima Fowler, CEO of Capstone IT, Inc. and dive into tactics MSPs can use to boost revenue and sales by leveraging the value of the services they provide and the storytelling abilities of their sales team. Sitima also provides insights on onboarding, training, marketing, and more. Host: Scott West, Senior Product Marketing Manager, Datto, Inc ..read more
Visit website
How to Develop a Winning Sales Team
State of the Channel
by Datto, Inc
3y ago
Regardless of the size of your company, finding the right mix of talent to create a winning sales team can be a tricky process. In this episode Greg Sharp, Managing Director at Base2 and James Bergl, Director of Sales APAC at Datto share details on how Base2 develops their sales team. They cover everything from recruiting the right individuals and training them on your services, to encouraging excellent performance and inspiring high retention rates. Interviewer: James Bergl, Director of Sales, APAC Interviewee: Greg Sharp, Managing Director, Base 2 & Founder of ZenContract ..read more
Visit website
Vetting Your Vendors: Choosing the Best Partners for Your Business
State of the Channel
by Datto, Inc
3y ago
The vendors a Managed Service Provider partners with help to fuel an MSP's offerings and growth. How do you know which vendors are going to be a good fit for your business long term? What qualities should you look for in a vendor and what questions should you ask them? In this episode of State of the Channel Datto's Caroline Chapin, Director of Partner Programs at Datto, asks David Thomas, Group Managing Director at Bluegrass Group, to provide insights on how to find and vet the best vendors for your business. Interviewer: Caroline Chapin, Director, Partner Programs, Datto, Inc. Interviewee ..read more
Visit website
Pricing and Bundling Strategies for MSPs
State of the Channel
by Datto, Inc
3y ago
Whether you're a new MSP just starting to build your business or a seasoned veteran who is trying to find new ways to grow, pricing and bundling strategies are key to garnering new clients. In this episode our own Tom Dodds interviews Sean Houghton, Owner of Aztech IT Solutions Ltd. discuss how to define your pricing and create service bundles in a way that serves your clients effectively and also provides reliable recurring revenue to your business. Interviewer: Tom Dodds, Account Executive, Datto, Inc. Interviewees: Sean Houghton's, Owner, Aztech IT Solutions Ltd ..read more
Visit website
The Anatomy of an MSP Data Breach
State of the Channel
by Datto, Inc
3y ago
In this special edition of The State of The Channel we are bringing you to a live event that Datto hosted in the Fall of 2019. A panel of cybersecurity experts from Datto, Huntress, Connectwise, ID Agent and ITECH-Solutions discuss the increasingly complicated landscape of cybersecurity that managed service providers face, current and future threats, and the tactics MSPs can use to prepare and protect their clients and their own businesses. Host: Brian Weiss, CEO at iTech Solutions Panelists: Ryan Weeks, CISO at Datto, Inc Nick Streaker, CTO at ID Agent Kyle Hanslovan, Co-Founder & CEO a ..read more
Visit website

Follow State of the Channel on FeedSpot

Continue with Google
Continue with Apple
OR