Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-72/ Guest: Yigal Behar Company: 2Secure This week’s guest is Yigal Behar with 2Secure out of the New York City area. Yigal came to the US from Israel where he had an IT consulting firm and also worked at a company providing security services. Taking his enterprise expertise to the US, he decided to open up a consultancy to help smaller businesses be more secure. Yigal doesn’t like to place his business solely in the MSSP box as he also offers MDDR (Managed Defense, Detection and Response). MDDR has aspects of ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-71/ Guest: Larry Bianculli Company: Contemporary Computer Services, Inc (CCSI) This week’s guest is Larry Bianculli, managing director,  with CCSI who provide MSP and MSSP services in the New York City/Long Island area. CCSI (which stands for Contemporary Computers Services) has been around since 1974. CCSI has always been focused on services, the founders coming from IBM. CCSI has a range of customers from SMB to fortune 500. They have customers around the US as well as overseas. Larry has been with CCSI ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-70/ Guest: Nigel Moore Company: The Tech Tribe This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007. Starting as break-fix, it took a few years to convert everyone to MRR but along the way, he learned quite a bit. Nigel has documented what he learned in a book he wrote called “Package, Price, Profit - The Essential Guide to Packaging and Pricing Your MSP Plans” availa ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-69/ Guest: Andrew Lassise Company: Rush Tech Support Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company. While the company didn’t last long, they had managed to get a large number of customers. Andrew worked out a deal with previous owners and was able to transition many of thos ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-68/ Guest: Thomas O’Brien Company: IDEOLITY This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988.  While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the company to IDEOLITY to better reflect what they do and it’s also much shorter than the previous name. Even though Thomas has been doing IT services for over 30 years, this is act ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-67/ Guest: Phillip Poarch Company: Tolar Systems This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model. After educating their customer base on the MSP model they’ve had great success in Abilene and surrounding areas. By targeting verticals that have to deal with compliance they are able t ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-66/ Guest: Eric Rieger Company: Webit Services This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit which helped him to prepare for running his own business. Besides MSP Webit also helps companies with business intelligence and analytics and has developers on staff. Inspired by the book “The Great Game of Business” by Jack Stac ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-65/ This week’s guest is Dan Sadlis out of Gulf Shores, AL. Dan runs Tech Solution, focused on both break-fix and MSP. Because of his location in the Gulf Coast, a lot of his customers are seasonal but he also has managed customers. He only considers himself doing true MSP for the past 3-4 months since he just recently acquired his software stack but he’s been doing services for over 2 years. Dan has enjoyed working on computers from a young age and attended Capitol Technology University in the DC area where he ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-64/ Guest: Esther Deutsch Company: RCS Professional Services This week I am joined by Esther Deutsch from RCS Professional Services in New York City. Esther is the Operations Manager at RCS and she gives some great insights into her role and also about a peer group she’s forming aimed at MSP marketing professionals (more information on that down below). Started in 1999 by Jeffrey Tebele, RCS Professional Services traces their roots back to Rockwell Computer and Software, a chain of electronics stores in NYC in ..read more

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-63/ Guest: Nancy Sabino Company: SabinoCompTech This week’s guest is Nancy Sabino with SabinoCompTech out of Houston, TX. Nancy is the CEO and co-founder of SabinoCompTech, her husband, Angle, is the other co-founder and also the COO. Their getting started story is very interesting and they even feature it on their website. In business now for 10 years, Nancy says they’re basically on version 3.0 of their company after some trial and error (and changing business models). They’re now a full-service MSP serving s ..read more