Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive through email. Karl and Dima introduce you do the archvillain Didi and her role in educating clients - without irritating or alienating them! About Dima Kumets: Prior to joining Huntress, Dima was the product lead on OpenDNS (acquired by Cisco and now ..read more

1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? --- 2.) Notes on The News  April fool’s joke? Gmail announced 20 years ago today:  https://www.pbs.org/newshour/nation/20-years-ago-people-thought-googles-gmail-launch-was-an-april-fools-day-joke Microsoft copilot released today: https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/microsoft-365-copilot-ga-announcement/m-p/3934648 https://www.cnn.com/2024/03/30/tech/att-data-leak/index.html --- 3.) Five Minutes with A Smart Person - Tim Fitzpatrick of ..read more

Host Amy and James are back!  1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News  N-able 2024 MSP Challenges and Opps – CEO article: https://www.channele2e.com/perspective/n-able-ceo-pagliuca-2024-msp-challenges-opportunities How the top MSP business owners are using AI in their business: https://www.crn.com/news/managed-services/2024/10-msp-execs-on-how-they-re-using-ai-tools-in-2024 What AI we've been using: https://www.perplexity.ai/ --- 2.) Five Minutes with A ..read more

Karl interviewed Stephen Thomas from Asigra. Thomas oversees global revenue and shapes the sales and customer success strategy. He is an accomplished executive With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS. With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS (Cybersecurity and Data Protection), Stephen Thomas is an accomplished executive. Prior to taking on his current role at Asigra, where he oversees ..read more

Host James sits down with Christophe Reglate of SXIPHER. Look out for the PROMO for 20% off in the month of March! https://www.sxipher.ai/ https://www.linkedin.com/in/christophe-reglat-7360b0141/ Call: (386) 479-4074 Email: sales@sxipher.ai — Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https ..read more

Yes, another opener about the weather. ;)    1.)  The MSP Question of The Week How can small MSPs compete with larger firms in the same market? https://www.msptoday.com/topics/msp-today/articles/458682-msps-must-focus-strengths-not-be-afraid-partner.htm --- 2.) Notes on The News  The AT&T outage  results in $5 credit to all affected users. ...And the Media Industry suffers in the face of social media newsbreaks.  --- Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com ..read more

We are back after the long weekend with great hair... 1.) MSP Question of the week:  How do you qualify an opportunity so you don’t waste your time? Check out Amy's whitepaper:  https://www.thirdtier.net/product/whitepaper-how-to-build-a-valuable-local-linkedin-network/ --- 2.) Notes on the News and Our Favorite Social Media Apple Vision Pro is out:  1st new product in 7 yrs – VR headset $3499 https://www.cnn.com/2024/02/02/tech/apple-vision-pro-what-you-need-to-know/index.html Markets are way up except for Snapchat – down 30% reported a 248m loss in their most recent qtr announ ..read more

Host James sits down with Val King. Val is the CEO of Whitehat Virtual Technologies and responsible for day-to-day-operations, as well as leading the company’s product development and technology strategy. Val has 20 years of experience in technology, compliance, and security in regulated industries, particularly in financial services and healthcare. Currently Val serves in a dual role as CIO for a regional healthcare system. “The last 18 inches between the screen and the end-user is the Point of Execution, where end user experience matters, where technology either improves productivity, and th ..read more

1.) MSP Question of The Week   How do busy MSP business owners deal with stress?   Host Amy and Host James discuss their strategies.    ---   2.) Five Minutes with A Smart Person -  Eric Anthony    Host James sits down with Channel Vet, podcaster, and Director of Community at EGNYTE Eric Anthony.   Learn more about Eric:   https://www.linkedin.com/in/esanthony/   Eric's Customer Experience video: https://youtube.com/live/WHQWGhrg7FY   Eric's Book "CX That Sings": https://www.amazon.com/CX-That-Sings-introduction-Customer/dp/B085RTL8NT ..read more

Host Amy and Host James catch up and catch a tan.    1.) MSP Question of The Week   What is the best business structure for new MSPs?   See: https://www.toptal.com/finance/interim-cfos/c-corp-vs-s-corp#:~:text=Compared%20to%20traditional%20S%20or,it's%20taxed%20as%20a%20corporation   ---   2.) More Tech Layoffs?   EY Announces Layoffs in Response to Economic Struggles   See: https://www.channele2e.com/news/ey-announces-layoffs-in-response-to-economic-struggles   "Less than a week after Broadcom finalized its $61 billion acquisition of VMware, l ..read more