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Time for another Team Tubb Travelogue! In this instalment, Lenka Koppova catches up with Richard Tubb, Stephen McCormick and a few special guests who are currently in London at the SuperOps SuperSummit Beer & Banter afterparty after a busy week. Grab a cup of your favourite tea or coffee or even something stronger, relax and join them for a fun conversation about the highlights from these amazing events. Plus... the Team Tubb Travelogue Quiz is back! Can Richard and Stephen answer Lenka's tricky questions? Did you know… ExCeL London opened in November 2000, in an area of huge regeneration ..read more

In this episode, Richard Tubb speaks to Craig Sharp, the founder of UK based MSP Abussi, one of the longest-running managed service providers in the country. Craig founded Abussi in 1995 as a database supplier, and the business has transitioned over the past 26 years from software into break/fix hardware. Today they offer managed services, which they've been rocking for more than 15 years. Craig is something of a go giver and incredibly knowledgeable on customer success and managed services and is always willing to help a fellow MSP. Richard asks Craig how he started the business and where he ..read more

In this episode, Richard speaks to Tom Welton, a Solutions Engineer at Pax8. Previously working in their Colorado office, he has been based in the UK since the company opened their first European location. After getting special dispensation from the British government to move over in the middle of the covid pandemic, Tom has since helped Pax8 to establish several offices in the UK and the wider EMEA. Speaking in person at Channel Live 2024 in Birmingham, Tom explains his background and experiences at Pax8 to Richard. He shares how he overcame his imposter syndrome and what a Solutions Engineer ..read more

In this episode, Richard Tubb talks to Dean Watmough, an expert on MSP people. He’s the CEO and cofounder of Humnize, a UK based business that is focused on empowering MSPs to build, develop, and retain highly skilled teams. He and Richard talk about how Humnize came about, how they help their MSP clients to leverage people power and how they find the right candidates for their MSP clients. They chat specifically about recruitment: where MSPs go wrong with their approach to it, why traditional recruitment companies don’t work for MSPs and the aspects of recruitment that Humnize want to change ..read more

In this bonus interview, Richard speaks to Mostyn Thomas, the Senior Director of Security at Pax8 and an expert in cybersecurity. The conversation was recorded live at the Cloud and Cybersecurity Expo in London in March 2024. Mostyn is responsible for overseeing the company’s channel security operations, empowering Pax8 partners to reduce risk, improve efficiency, and ultimately grow their business. Richard asks Mostyn to explain the surprising cybersecurity lesson from a deadly fire, which Mostyn referred to in his presentation at the Expo, and how attitudes towards cybersecurity are changing ..read more

Time for another Team Tubb Travelogue! Lenka Koppova catches up with Richard Tubb, Stephen McCormick and special guest Tom Welton of Pax8, who are in London for the huge Cloud & Cybersecurity Expo 2024! Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. There are shout-outs to old and new friends, a story about smoke jumpers, and a chat about the impact of Artificial Intelligence on cybersecurity and our lives as a whole. Plus... the Team Tubb Travelogue Quiz is back! Can Richard, Stephen and Tom answer Lenka's c ..read more

In this episode, Richard Tubb speaks to Nancy Henriquez, Head of Community at SuperOps. They offer an AI-powered PSA-RMM solution for MSPs of all sizes. Nancy tells Richard how she went from MSP owner to community leader. Nancy tells Richard why she changed career, what SuperOps do and why they’re playing down the AI aspect of their offerings. Plus, she picks her favourite of the latest tools that SuperOps are developing. She describes a typical day as Head of Community and why MSP communities are so important. Richard and Nancy then talk more specifically about women in tech: what they can co ..read more

In this episode, Richard Tubb speaks to Michael Lawson, who has over 15 years of experience in working with MSPs. A seasoned startup founder, he’s recently built an exciting new platform for MSPs. Movebot is designed to make data migration easier, particularly at scale. Michael tells Richard how he came up with the idea for Movebot, the tools it integrates with and the tech requirements for MSPs to run it effectively for themselves and their clients. Richard asks Michael to explain the types of data Movebot migrates and how to use it for data merges, as well as giving some examples of how real ..read more

In this episode, Richard Tubb speaks to Dan Adams. Dan is the chairman of New England Network Solutions, a Massachusetts-based MSP, and he's also the founder of Up-skill, a media and e-learning service for IT professionals. Dan is also the author of "The Tech Nerd's Guide to Career Success: Seven Proven Lessons to Unlock Your Growth in an IT Services Company". He explains why he was inspired to write a book and who it's for. Dan shares the story of his career in the IT space and how he set up and grew his MSP, as well as what inspired him to write his new book, who it’s aimed at and how it can ..read more