Expecting a delivery from UPS but missed it? Did you receive a UPS delivery notice on your door? Don’t worry. You can still get your package by tracking it and requesting UPS to release it. UPS will deliver your package for free up to three attempts before sending it back to the sender as undeliverable. This article will reveal the exact steps to get your missed UPS package fast and easily. The UPS delivery notice your driver left can help guide you in the right direction to getting your package where it needs to go. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for ..read more

Expecting a delivery from UPS but missed it? Did you receive a UPS delivery notice on your door? Don’t worry. You can still get your package by tracking it and requesting UPS to release it. UPS will deliver your package for free up to three attempts before sending it back to the sender as undeliverable. This article will reveal the exact steps to get your missed UPS package fast and easily. The UPS delivery notice your driver left can help guide you in the right direction to getting your package where it needs to go. Read More. Since 2006, Refund Retriever has audited FedEx and UPS packages fo ..read more

Collect on delivery is available with UPS and FedEx small parcel shipping services. UPS & FedEx C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for most service levels. FedEx and UPS deliver the C.O.D. package and collect the requested amount from the consignee. Shippers can request the carrier accept only a money order, cashier’s check, or official bank check for the amount of the C.O.D. package. They can also receive a business or personal check if you do not specify this option. I ..read more

Often, angry customers will demand a refund for shipping charges because their delivery was made past the guaranteed delivery date. It is crucial to keep a customer happy, but equally important to know under what circumstances FedEx or UPS will NOT issue a refund for late delivery. FedEx and UPS have a money-back guarantee on all ground and express services. Here is a list of common reasons the carrier does not issue a refund of transportation charges on deliveries made past the guarantee. Read More.  Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliverie ..read more

UPS and FedEx define a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by UPS. Read more about FedEx Residential Fees Read more about UPS Residential Fees Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achiev ..read more

The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized and additional handling fees go about 20% per year but have also doubled. Read More!  Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. W ..read more

Amazon.com has solidified its position as the leading delivery business in the United States, surpassing UPS and FedEx in parcel volumes. According to internal Amazon data and insiders, the Seattle-based e-commerce giant outpaced UPS in parcel deliveries in 2022, having already overtaken FedEx in 2020. Furthermore, Amazon is set to widen this gap even further this year.  Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete log ..read more

Here are FedEx 2023 Holiday money-back guarantee details every business should know! During the 2023 holiday shipping season, FedEx will temporarily extend delivery commitment times for the money-back guarantee for certain dates. Other than the dates listed below, each and every ground, home delivery, and express FedEx package is guaranteed to arrive on time, or it’s free. Read More. Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a comp ..read more

Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest. So how much are these fees, and how can we reduce them? Read More.  Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis ..read more

Effective January 1, 2024, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%.   The FedEx Ground and Home Delivery minimum net charge will also increase. The 2024 FedEx rate for the minimum net charge will go from $10.10 to $10.70. This is an increase of 5.94%. In contrast, the 2023 increase was just 7.91%. The first thing to remember is that the carriers implement a minimum net charge for ALL packages. This is the most inexpensive amount a shipper will pay to s ..read more