Oaky Wellness Week
Oaky | No. 1 Upselling Technology for Hotels
by Jantien Abma
2y ago
What does wellness mean to you ..read more
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The hidden benefits of no-sale upselling to guests
Oaky | No. 1 Upselling Technology for Hotels
by Jantien Abma
3y ago
No-sale upselling? Sounds like a contradiction in terms, but hear us out. Upselling for reasons other than immediate ROI can set advantageous chains of events in motion. Some do involve revenue generation further down the line, but other tactics work toward entirely different goals altogether. Curious? Read on for our explanation and to discover the success other hotels have seen with no-sale upselling. This article was written in collaboration with Oaky’s Customer Success team ..read more
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Summer upselling ideas for hotels
Oaky | No. 1 Upselling Technology for Hotels
by Juliana Hahn
3y ago
The months of hoping and waiting are finally over for the many travellers who are off on their summer holidays now. You might feel similarly excited to finally be welcoming guests again ..read more
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The power of automation in hotel upselling
Oaky | No. 1 Upselling Technology for Hotels
by Jantien Abma
3y ago
This article is written based on expertise taken from course tutor Mattia Zanella, in Level 2 of The Oaky Upselling Course ..read more
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How to conduct a successful upsell meeting
Oaky | No. 1 Upselling Technology for Hotels
by Jantien Abma
3y ago
An essential part of scaling your guest upselling initiative is clever delegation. Rely on the dozens of capable staff around you to build out your hotel's upselling programme by allocating ownership of various tasks to different departments. Make upselling guests at your hotel a team effort and you'll be halfway towards a well-oiled, scalable upselling system that generates incremental revenue reliably. Follow the below steps to get started and download our free hotel upsell meeting agenda and prioritisation framework for practical assets to work with ..read more
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5 ways to scale your hotel upselling efforts
Oaky | No. 1 Upselling Technology for Hotels
by Jantien Abma
3y ago
After a long year with very few guests at your hotel, your team is itching to get back at what they do best. You may have used the downtime to overhaul your modus operandi, updating procedures across departments.  ..read more
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Why study hotel upselling?
Oaky | No. 1 Upselling Technology for Hotels
by Jantien Abma
3y ago
By now, we all recognise upselling as so much more than a last-ditch attempt to earn more money. Be that as it may, there is a reason for this perception existing in the first place. Until recently, upselling has not been given the time and attention it needs, which has resulted in a lot of uncomfortable moments for both hotel and guests. Among several other things, poorly executed upselling can do harm to your hotel’s reputation, which is probably the last thing you need at the moment.  ..read more
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9 guest upselling insights for summer 2021
Oaky | No. 1 Upselling Technology for Hotels
by Saahil Karkera
3y ago
We hear from Oaky's Head of Customer Success, Saahil Karkera, on 9 important upselling activities to keep in mind for the first months of your hotel's reopening.   ..read more
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9 guest upselling insights for summer 2021
Oaky | No. 1 Upselling Technology for Hotels
by Saahil Karkera
3y ago
We hear from Oaky's Head of Customer Success, Saahil Karkera, on 9 important upselling activities to keep in mind for the first months of your hotel's reopening.   ..read more
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The power of personalisation in hospitality
Oaky | No. 1 Upselling Technology for Hotels
by Juliana Hahn
3y ago
Many industries are already automating order personalisation to improve their customer experience and boost revenue ..read more
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