As a retailer, it’s probably no secret to you that online shopping is a cornerstone of your digital customer experience strategy. In fact, you’ve probably already invested significant time and money to improve your brand’s shopping experience (streamlined website, personalized offers and product recommendations etc.) However, like most retailers or brands, you’re likely also facing a broader problem — customers’ expectations for the shipping experience have evolved much faster than your technology and strategy. Innovative companies like Amazon have made transparent, fast, and low-cost shippi ..read more

Your shipping network generates a wealth of data that can be used to de-risk process decisions. Most organizations are already making use of detailed reporting and analytics to understand historical performance and costs — but in the age of predictive analytics, that’s not enough to keep operations on par with more technologically advanced competitors. By centralizing shipping data and running it through proprietary machine learning models, modern tools — like Shipium Simulation — can help you go a step further by understanding what’s likely to happen, not just what has happened. In this ar ..read more

Companies like Amazon couldn’t have made fast, low-cost shipping the industry standard without rethinking the technology they used to power operations. The limitations of incumbent on-premise software were getting in the way of the ability to accurately analyze patterns, shop for rates, optimize packaging and much more.  The most advanced supply chain networks are powered by more advanced, cloud-based platforms that scale on demand, integrate with other key logistics systems, and enable organizations to effectively leverage their data to make smarter decisions through predictive analyti ..read more

Efficient and cost-effective shipping methods like UPS Mail Innovations, FedEx SmartPost / Ground Economy, and DHL Ecommerce enable you to diversify shipping options for customers, increase margins or pass savings on to customers, improve the sustainability of shipping operations, and more. Here’s the problem: because of the absence of SLAs and general performance unpredictability, shippers don’t leverage these options as often as they could (or should). Shipments that have a date constraint (“delivery by Thursday”, “deliver in 3-5 business days”) typically won’t flow to these cost-effective ..read more

URSA tables expiring for FedEx Ship Manager is a regularly occurring problem across legacy shipping technology, leaving FedEx customers frustrated at the inability to use the quality carrier services they depend on. The fault is on the legacy vendor and their support team’s ability to keep technology up to date, and not FedEx or its customers ..read more

Packaging is a critical aspect of your fulfillment process, impacting operational efficiency, profitability, and customer satisfaction. But getting packaging right is easier said than done — vast (and constantly growing) product catalogs, disparate systems, and massive scale all make it difficult to optimize ..read more

Big news to share: Shipium was recently given the 2023 UPS Ready Inspire Award ..read more

Shipium had an incredible year because our customers had an incredible year. We measure our success based on the achievements and happiness of our customers, first and foremost. By that measure, the platform performed better than anyone could have hoped. Now that it’s January 2024, here is a breakdown of some interesting numbers, factoids, and stories about Shipium in 2023 ..read more

Many conversations this time of year circulate around peak season preparedness, deadlines, inventory availability, data analyses and ensuring businesses are on path to close out Q4 with the best bottom line. All of this planning leans into kickstarting the New Year with a strong and sophisticated business and fulfillment plan. Yet not all businesses get there as anticipated, and this year as conversations loom around inflation and recession there is a larger demand for ensuring costs are managed and the best solutions are easily and correctly utilized for anticipated business flow operations a ..read more

Nucleus Research is the leading independent supply chain research firm specializing in ROI analyses. Clients turn to Nucleus to square the value of solutions in the supply chain technology industry ..read more