The right approach to skills development can help organisations meet evolving workforce expectations. With today’s changes in the world of work, the skills landscape is also changing. New jobs and tasks are being created to support new post-pandemic requirements. People are returning to jobs that may look a little different than they did a few months ago. These new tasks and responsibilities may require new skills or additional training. Prior to the global health event, we could already see that organisations needed a workforce that could perform today and was prepared for tomorrow — people ..read more

Regardless of the industry or the size of the organisation, you can achieve great results by updating your approach. The research is unequivocal: engagement matters. Study after study confirms that when employees are highly engaged, productivity and quality increase dramatically, while turnover and safety incidents decrease. As compelling as the research is, getting executives to understand the importance of engagement at work isn’t the hard part. For practitioners, the challenge has been how to move the needle on engagement in our own organisations. Let me guess – you’ve surveyed, and survey ..read more

ADP’s Amy Leschke-Kahle and Rob Lewis explore how leaders today are leading through effective communication that is human, habitual and empathetic. Is there anything more urgent in today’s business world than the need for decisive leadership and leading through effective communication? In the wake of all of the disruption of 2020, businesses across categories are struggling to manage all the change. Some are facing drastic losses and laying off or furloughing a large number of employees, and some are facing the opposite problem as they struggle to manage the new rapid demand for their product ..read more

In this article, ADP’s Chief Talent Officer Bob Lockett explores the role of technology in training and development. Humans have valued learning since the dawn of time. So why do we suddenly need technology to help us learn within organisations? Well, first of all, the role of technology in training and development isn’t new. It’s had an increasingly important role to play in corporate learning and development since the first learning management system, PLATO, was invented in 1960 and popularized through the turn of the century. And while learning can happen with just a piece of paper an ..read more

In a competitive talent market, it’s critically important to continuously evaluate and refine hiring processes. A technique championed by the direct-response marketing community, A/B testing, is now making its way into talent acquisition as a way to improve hiring process strategies. A/B testing, also known as split testing, uses data collected during and after the test to measure what yields the best results. To improve hiring, you can use A/B tests to review recruiting techniques and better determine the activities that will attract the right talent to your company. As a star ..read more

Effectively recruiting and retaining technical talent requires focused effort that’s backed by time and tangible resources. Recruiting technical talent poses unique challenges, and retaining those crucial associates requires just as much care and consideration. Employers must design targeted recruiting strategies to attract strong tech talent across all levels of the organization and successfully compete with other top tech companies. What Do Tech Candidates Want? The first step is understanding the different tech personas you want to hire for, including their challenges, “must-haves,” “nice ..read more

Can a company ask job candidates – even those who didn’t get an offer – to provide feedback about their hiring process? Yes. Here’s how. As an organisation, employer brand should be top of mind. The candidate journey can determine applicant quality and quantity and ultimately, have a lasting impact on your ability to hire in today’s talent market. To that end, candidate feedback is an important part of truly understanding where opportunities for improvement and differentiation can be found in the hiring process. Many organisations struggle to effectively obtain feedback on the recruiting proc ..read more

It’s not easy when an employee leaves an organisation. Whether the separation is voluntary or otherwise, discussing offboarding details can be uncomfortable, especially when the employee works remotely. A phone call or video meeting can be awkward, leaving the employee feeling disconnected and wondering if their contributions are appreciated. Because of this, it’s essential to implement a thoughtful offboarding process that makes the transition smoother and shows the remote employee you care, even as you part ways. Managing the Employee Exit Businesses can often struggle with how to handle em ..read more

By Diane Mulcahy* Shifts in corporate supply and demand as a result of the global health event, and the halt of business travel have led to an increase in contingent workers for many companies. Independent workers give businesses more flexibility to staff up and down as the market environment changes, and to access the precise skills, expertise, and experience where and when they need it. The need for the resiliency and flexibility that contingent workers provide is only increasing. There is still much uncertainty around the pace and stability of re-opening in this new normal. Companies that ..read more

In the new world of work nothing is as it was before the global health event. From staff interactions to project completion, managerial evaluation to customer expectation, everything is changing. For many organizations, some of this change will be permanent; several high-profile firms have already announced permanent work-from-home programs for staff who prefer home offices to corporate cubicles. The global heath event continues, yet many governments and municipalities are prioritizing economic restarts. Enterprises are also planning to accommodate in-person operations. This creates ..read more