In this podcast interview, training specialist Christian Milovich explains how meaningful refresher training of CPI’s Nonviolent Crisis Prevention® training has become part of the culture at Oaklawn psychiatric services, a state-designated community mental health center serving 4 cities on 4 campuses in northern Indiana ..read more

Personal support worker Walter Comer of Canada's Victorian Order of Nurses talks about how CPI training helps he and his colleagues stay safe during home visits to people in need, including those with dementia, families with kids on the autism spectrum, new moms, and other people in need ..read more

Guest Dr. Brienne Downing, a special educator working in Southern California's Santee School District, describes how CPI training has transformed her staff's ability to help students in crisis regain self-control and maintain their baselines through behavior management skills and techniques.   ..read more

Guest Susan Driscoll, president of CPI, discusses a recent presentation in which she advances the idea that workplace violence in healthcare complicates the care of those served and poses a significant risk for caregivers, clients and visitors. Increased incidents of workplace violence can result in employee injury, lost days of work, increased claims and higher stress levels, leading to employee burnout, turnover, reduced productivity and adverse events. Driscoll details how CPI’s new Verbal Intervention™ Training can help stop workplace violence and foster a safer culture in healthcare facil ..read more

In this podcast interview, Healthcare trainer Ted Sandquist of Blackstone Consulting discusses how an appreciation of CPI behavioral models and the concept of an Integrated Experience helped him while performing counter-intelligence for the US military in Japan and Iraq as they do today training healthcare employees in southern California ..read more

In this podcast interview, Certified Instructor and professor of special education and literacy Dr. Ernest Solar of Mount St. Mary’s University discusses how CPI training improved RA crisis management skills and significantly reduced the number of behavioral incidents reported by resident advisors in the college’s dormitories. Also featured are Dr. Solar's insights about how he uses creative writing exercises and mindfulness training to sharpen the skills of his teaching candidates.  ..read more

In this podcast interview, human services SME Linda Welch of Youth Villages, a secure residential treatment center for kids, explains why even though verbal de-escalation is always preferable, physical restraint procedures are sometimes necessary in residential care settings. Be sure to subscribe to the show.  ..read more

Associate Director of Instructional Intervention for the St. Charles Community Unit School District 303 ..read more

Author, Olympian, and Rhodes Scholar Bonnie St. John explains how busy professionals can learn techniques that reduce stress and promote faster recovery from burnout and fatigue in her book Micro-Resilience: Minor Shifts for Major Boosts in Focus, Drive, and Energy ..read more

Dementia Care Specialists founder Kim Warchol ..read more