Confrontation doesn’t have to be scary. You can turn tough talks into team triumphs and our  focus today is on why confrontation should be viewed not as your foe, but as your ally in the workplace.  We'll debunk myths, discuss the constructive power of confrontation, and provide you with practical strategies to handle it with grace and effectiveness.  Tune in as we explore how embracing confrontation can actually streamline productivity, reinforce accountability, and foster a transparent team culture, ultimately pushing your small business towards success.  Work with Shelli ..read more

Have you ever been caught understaffed during the summer months, or experienced the guilt of trying to take a well-deserved break only to have your team ping you with questions? Those days are over! In this episode, we'll explore the crucial balance between risk and reward as the warm weather rolls in, and I'll share some tips to help you plan ahead. We'll talk about managing time-off requests, ensuring your team has proper cross-training, and setting boundaries for contact while on vacation so that you can actually relax. So, get ready to confidently step away from your day-to-day, knowing th ..read more

Have you ever thought that your 1:1 meetings with your team members could be better?    Today, I’m uncovering the crucial errors leaders often make during these personal discussions—and how you can avoid them. Whether you're just starting out with 1:1’s or you're an experienced leader looking to fine-tune your skills, you’ll learn how to ensure that each team member leaves their 1:1 feeling heard, clear on their next steps, and genuinely connected to their work.   Work with Shelli Warren: Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enrol ..read more

From the top choices for purchasing turnkey businesses to the key factors influencing the sale price, we’re diving into your team's crucial role in positioning your business for a successful sale.  Learn about the seven key result areas that potential buyers evaluate, and discover how your team's stability, efficiency, and leadership can significantly impact the value placed on your business.  Tune in to today’s episode whether you have a brick-and-mortar or online business because now is the time to strategize for the future and maximize your team's potential.   Work with Shell ..read more

Highly billable team members deserve all the love and if you’ve been wondering when a bonus is a great idea for your team versus commissions today’s episode is for you. You’ll meet sales expert Nikki Rausch and hear some strategies you can use today to create balance between incentivizing client acquisition and fostering a quality-first approach to sales.  Tune in as we delve into the mechanics of a points-based reward system, designed to not just boost sales, but to bolster the lifetime value of your clients. Get Your FREE Closing the Sale Ebook from Nikki Rausch Work with Shelli Warren ..read more

In this on-air coaching episode with a print shop owner, we explore strategies for her to choose KPI’s that her whole team can easily rally around. Tune in and see how we uncover practical metrics that her team works with every day, but might not actually connect the outcomes to the viability of the business. We're unpacking everything from how to make money off of what you normally throw out or stockpile, planned and unplanned downtime to the implementation of just-in-time inventory management, all aimed at boosting the bottom line while ensuring a smooth operational flow.   Free Worksho ..read more

Often our young professionals can get self-esteem best practices mixed up with boundaries at work. They can also be very comfortable asking for what they want and saying no. It can show up as pushback, tight boundaries, refusals to do tasks, and frequent requests for raises. Today, I’ll share 5 steps you can take to help your youngest team members better understand their value at work and ease the friction and fusion between multi-generation teams.    Work with Shelli Warren: Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members ..read more

In today's episode, we're diving deep into the ongoing conversations and controversies surrounding young professionals in the workplace.  Are we preparing them for the world of work, specifically in your small business?  From the perspectives of prominent figures and situations stripped from social media, we'll unpack the criticisms and observations that have sparked debate. As small business owners, it's crucial for us to understand the different generational viewpoints and navigate the challenges that come with managing a multi-generational team.   Work with Shelli Warren: Ap ..read more

Today, I'm getting real about the excuses you make as leaders and challenging you to step up and lead your team to greatness.  We'll explore the common excuses that hold small business owners back, and I'll share some practical solutions and strategies to overcome these challenges.  Get ready to take ownership of your leadership role and empower your team to thrive. This episode is all about stopping the excuses and your approach to leading your teams.   Work with Shelli Warren: Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team ..read more

In this episode, we are talking about the power leaders have to motivate and encourage their teams. We're debunking the myth that motivation is solely tied to financial incentives and instead, we're exploring practical and low-cost ways for leaders to give back to their teams.  From the gift of time and trust to the importance of respect, vision, and humility, I'll be sharing actionable strategies to inspire and retain your best team members.    Work with Shelli Warren: Apply now to join the Leadership Lab. Apply now to join the Leadership Lab 101. Enroll your key team members ..read more