As a contributor and a witness to the recent ASPIRE Kraków Calling event, which took place live from the Unity Centre at the heart of the city, I realized how much the sector has matured and how far it could go as the foremost Central and Eastern European hub for Global Business Services and technology operations for multinational firms seeking to derive value for their entities. The eminent panel was spearheaded by Jola Gantkowska, Director of Global Client Service Centres and People Operations – AMS, and consisted of Gabriela Stanakova, Sr Director, GBS Global S ..read more

What is the role of internal communicators in counseling leaders on organizational priorities? How can internal communicators get stronger in their trade? Which approaches work to enhance communication effectiveness?  Get answers to these questions and more in this free-flowing chat with expert communication consultant Yasser Mohamed Zaki in the 32nd edition of Intraskope’s Spotlight Series.   Yasser is a Chartered PR professional with expertise in global communications & marketing communication. Through his work, he has focused on business results and built brands and ..read more

Happy to be partnering with Shared Services and Outsourcing Network on a first-ever study on branding linked to local communication, attraction and reputation management. This survey runs till March 2023. If you are a #gbs leader and keen to understand how #branding and #communication influences #talent attraction, #reputation, and #retention, this first-ever study will help you make effective #decisions, steer #changemanagement and #transformation and, enhance site #leadership and impact. Take the survey, sup ..read more

Delighted to share that I will be speaking at the Simply IC meet in May. simplyIC is Europe’s premier festival for internal communication and the digital workplace.  Taking place at St. Paul’s, over two full days from 9am-5.30pm, it promises to share practices, case studies and the opportunity to network. I am humbled to be a speaker at the event. If you are keen to join, sign up here: https://simply-communicate.com/event/simplyic-2023-event ..read more

I will be joining a panel discussing the importance of measurement and the smart use of tools in #employeeengagement and #internalcommunications. Lunchtime, 1-2.30pm UK time on Thursday 16th March 2023 Click on the link below to book your place. Look forward to seeing you there for some hot debate, convivial discussion and making and renewing connections in the world of IC. https://www.prca.org.uk/event/6036/prca%3A-employee-engagement-group ..read more

Company L, with over 5000 employees across 10 nations, launched a learning portal to make learning anytime and anywhere. This initiative is led by the HR Head and the entire leadership team is backing the program as part of a larger intervention to drive cultural transformation within the firm. Despite the fanfare, the branding (snazzy posters and photo booths in the offices), and incentives (staff given cool freebies like mousepads and movie vouchers) during the launch, usage of the portal is poor.    Having spent millions on an expensive solution, the CEO is upset to see that the i ..read more

Without measuring internal communications, you face a losing battle – with your team’s reputation, staff’s perceptions, and leadership support in jeopardy. When driven by data and insights, measuring the success of your internal communications is understood, appreciated, and given the importance it deserves.   However, you often hear – Who cares? Why bother? Does it really matter?   According to the 2022 State of the Sector internal communications study, the lack of measurement/analytics was among the top 3 challenges faced by communicators. The top ..read more

Pleased to share that a collaborative effort with Dr. Sabith Khan, Program Director & Assistant Professor, California Lutheran University, United States, and I resulted in a paper titled Impact of India’s New CSR Policy on Corporate Decision-Makers. It appeared in Vol. no. 29.4 (October – December 2022) of South Asian Journal Management (SAJM).  Look it up here in the back issues: https://sajm-amdisa.org/backissues The paper explored the influence and impact of the 2% CSR law in India through the lens of practitioners. The research questions included the barriers and opportunities to ..read more

Pleased to share that a collaborative research effort with scholars in Poland and Bahrain (including myself in Poland) resulted in our peer-reviewed paper titled: Motivators of Volunteering during Crises – Perspectives of Polish Youths during the Ukrainian Refuge Crisis, getting published in a leading journal – Administrative Sciences.  This is timely because of the ongoing war in the region and the insights it can offer for crises. https://www.mdpi.com/2076-3387/13/2/53 ..read more

Pleased to be speaking at the upcoming City Connect Series run by IABC’s MENA region. I will be at the Shell office to share my thoughts on internal communications and interact with like-minded communication professionals. If you are keen to network and learn from the interaction, join us. The event is free. https://www.eventbrite.com/e/krakow-city-connect-iabc-emena-tickets-527732621477 ..read more