The Busy Bays Podcast
1,197 FOLLOWERS
Repair Shop Websites presents The Busy Bays Podcast. A podcast that's all about being the ultimate marketing and business resource for auto repair shop owners. We talk about topics like repair shop marketing,
The Busy Bays Podcast
7M ago
If you are currently recruiting, or ever plan to recruit, techs, service advisors or office staff at your shop, you don't want to miss this podcast.
We do a deep dive with Chris Lawson, founder of Technician Find, into all things recruiting for auto repair shops. We asked Chris about job ads, how to expand your reach for candidates, the role that culture plays, and more.
Listen now to hear Chris's enlightening insights and to increase your success in finding employees who will be a great fit for your shop!
To learn more about Repair Shop Websites, please visit https://www.repairshopwe ..read more
The Busy Bays Podcast
7M ago
Have you lost a technician or two recently that left for more pay? Was it really the pay?
When an employee brings up pay or leaves for pay it most often means, "you are going to have to pay me more money:
To put up with this crappy work environment
To work these hours with no flexibility
To work with these people
Gallup's study shows that engaged employees need a 31% pay increase to even consider taking a job somewhere else
In this podcast we talk about the five best predictors of employee retention and a number of things that you can implement in your shop to help you engage your employee ..read more
The Busy Bays Podcast
1y ago
Apple recently announced the release of Apple Business Connect. Apple Business Connect is similar to the Google Business Profile, and would be found on Apple Maps...but it doesn't stop there. In the announcement, Apple said it would also be used in messages, Siri and other apps.
What does Apple Business Connect include? What is the potential audience? Are there any early results?
We'll cover all of that and more aspects of how Apple Business Connect can be leveraged by auto repair shops. Listen now ..read more
The Busy Bays Podcast
1y ago
How many consumers read reviews? How many reviews do they want to see before they’ll consider your shop? What do they do after reading reviews?
How likely are consumers to leave a review after being asked to by a local business? How do they prefer to be asked? Why do they write reviews for local businesses?
Learn the answers to all those questions and more with this deep dive into the recent survey of 1,300 consumers. If you’ve been hesitant to ask happy customers for reviews this should give you a new perspective ..read more
The Busy Bays Podcast
1y ago
There are several benefits to texting with your customers and potential customers:
Many people use texting as their primary communication method.
Including a text box on your website helps potential customers easily reach you.
A text conversation can help build a long term relationship while a chat is just a session.
In this episode we dive deep into the advantages of texting with Leadferno Co-Founder and CEO Aaron Weiche. Aaron also speaks to some of the concerns that small business owners have about texting with their customers and how Leadferno has been built to handle those concerns.
Lis ..read more
The Busy Bays Podcast
1y ago
Whether you are in need now, or want to put a plan in place in case you need to bring in new business during a slowdown or dry spell, the following ideas can help. The ideas are mostly low cost, with the cost really going into the time for somebody to execute on them.
A key to getting customers in the door quickly is to diversify the ways that you are trying to connect with the vehicle owners in your community ..read more
The Busy Bays Podcast
1y ago
It’s all about fact vs. fiction on this episode of The Busy Bays Podcast. Martin and Bekah dive into five of the biggest digital marketing myths that we hear repair shop owners and managers talking about on a daily basis ..read more
The Busy Bays Podcast
1y ago
Google reviews are often the differentiator between you and the shop down the street. Your customers rely on reading reviews to make their decision. In this episode, Martin and Bekah cover how to ask and what to ask for in your automotive shop's online reviews ..read more
The Busy Bays Podcast
1y ago
When it comes to leveraging your website to help you be found and chosen online, you have to think of the steps a potential customer takes to get there. In this episode, Martin and Bekah go beyond SEO and talk about the three-step process that consumers use to find and contact a local service business online. You won't want to miss this ..read more
The Busy Bays Podcast
1y ago
Did you know that there were 2,244 cyberattacks per day in 2020? You might be thinking to yourself, "Avoid a cyber attack in my shop? Yeah, right." That's exactly what cybercriminals want you to think.
In this episode, Martin and Bekah talk about four warning signs you need to watch out for in your auto repair shop to protect your business from a cyber attack. Listen today ..read more