Customer Support & Success
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In our day and age, customer service and customer success are the great fields of interest with a wide variety of topics to be discussed. But, perhaps the most important of them all is the concept of modern customer service with an emphasis on digitalization and self-service presented here in this podcast.
Customer Support & Success
2y ago
We all want to be productive. But… (There’s always that ‘but’.) You get distracted when there’s less structure in your life. The last two years ... The post Productivity Hacks: How to Manage Your Time Efficiently appeared first on Help Desk Migration Service ..read more
Customer Support & Success
2y ago
Do you enjoy reading stories about bad customer service? The ones that make the headlines and trend on social media. They’re usually interesting and fun ... The post Bad Customer Service: Benefits and Drawback Explained appeared first on Help Desk Migration Service ..read more
Customer Support & Success
2y ago
Why is satisfied, loyal customers a goal for many businesses? Because they have far-reaching consequences on the company’s performance and future. Undoubtedly, the help desk ... The post Winning Every Customer Case with Smart Help Desk Systems appeared first on Help Desk Migration Service ..read more
Customer Support & Success
2y ago
It’s no secret that the digital transformation of customer services has been taking a swing since the pandemic hit us. It’s also no secret that ... The post How to Drive Digital Transformation of Customer Services appeared first on Help Desk Migration Service ..read more
Customer Support & Success
2y ago
One of Spiceworks help desk versions is shutting down on December 31. The desktop edition wasn’t updated and wouldn’t be. So many Spiceworks users consider: ... The post Spiceworks Desktop vs Spiceworks Cloud: What’s the Difference? appeared first on Help Desk Migration Service ..read more
Customer Support & Success
3y ago
Raise your hand if you’ve thought about Zendesk pricing recently? Are you looking for an alternative? We feel you and come to the rescue with ... The post Pricing Overview of 7 Help Desk Solutions: Which Works Best for You? appeared first on Help Desk Migration Service ..read more
Customer Support & Success
3y ago
If you’re reading this, you’re probably interested in improving your customer experience. Surely, every business has faced a lot of changes in recent months. The ... The post CX Expert Roundup: How to Improve Customer Experience appeared first on Help Desk Migration Service ..read more
Customer Support & Success
3y ago
It makes typing a single query into the Google search engine to get a list of hundreds (maybe even thousands) of the best customer service ... The post The Best Customer Service Software Solutions 2021 — The HDM Collection appeared first on Help Desk Migration Service ..read more
Customer Support & Success
3y ago
This time, we have a very special guest as a part of our series of interviews with top CX professionals. This is Adrian Swinscoe, who, ... The post Raise the Experience of Your Customers to a New Level with Adrian Swinscoe appeared first on Help Desk Migration Service ..read more
Customer Support & Success
3y ago
Initially, customer support was a channel to deal with customers’ problems and complaints. Help desk solutions set it to a new level, and customer support ... The post 7 Help Desks that Address the Needs of eCommerce appeared first on Help Desk Migration Service ..read more