Okay so this is probably one of the most basic things I’ve ever done/found within PowerShell, but it took me far too long to find this/something like this online and it has saved me countless hours. When I first started implementing Dial Plans/Direct Routing into Microsoft Teams, I was adding users numbers manually via PowerShell, this simple script will allow you to import a CSV file with every user and poll through them with a ForEach command. Create the CSV Simply create a CSV file with two column headers called ‘identity’ and ‘lineuri’ – Feel free to change these, but be sure to change the ..read more

With everybody jumping into using Microsoft Teams with both feet, it’s likely by now that you or your clients have realized that as standard, anybody can create a Team. It is also likely that there is potentially a lot of housekeeping to do to get rid of some Teams or create some processes to help keep things neat and tidy. I’m going to show you some of the best tips & tricks to keep Microsoft Teams from getting cluttered and out of hand. Best Practices First of all, let’s talk about some healthy practices with Microsoft Teams. There are no set ways that you should configure your environme ..read more

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Disclaimer This post contains link(s) to Amazon. As an Amazon Associate, I earn from qualifying purchases. Hopefully, by now, the VPN tickets have ended and that you’re all working from home with almost fully operating systems and your clients are the same. If not, this post may be for you. A major telephony partner (3CX) has announced a free 3-year license to help companies to work from home and communicate as effectively as possible. Click Here to request a free license key. Some of the features include: Integrated Web-Meetings Live Chat (WordPress Plugin Available) Office 365 Integration ..read more

Note I would just like to say that this isn’t the best way to configure remote access for clients, however for some clients without domains, VPN Configurations or as a temporary measure due to COVID-19, It is an option that you can use. There are two ways that I’m aware of that you can grant your customers access to their own devices with ConnectWise Automate/Control as a temporary measure to allow clients to remotely connect to their desktops in the office if they need urgent access with COVID-19 causing issues across the globe. Method 1: Automate Account Within Automate, you can c ..read more

You need to login to view this content. Please Login. Not a Member? Join Us The post Client Profitability Setup (ConnectWise) appeared first on MSP Blog ..read more

ConnectWise Automate Plugins are great. I’d estimate that plugins over the years have probably saved me around 2 hours a day on average. Over time, I’ve accumulated some plugins in Automate (from various 3rd parties) that are absolute lifesavers. I thought I’d share (and reference) these authors to save you all some time! Disclaimer Please take care to check and test these in an isolated environment. I take no responsibility for any issues caused as a result of anything you do. MSP Accounts Author: MrRat MSP Accounts is a Plugin that automatically creates Active Directory U ..read more

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You need to login to view this content. Please Login. Not a Member? Join Us The post Mitigating Internal Threats appeared first on MSP Blog ..read more