What It’s Like to Grow with a Fraud Prevention Company Amador Testa shares his experience of growing with Emailage. Chief Product Officer Amador Testa emphasizes that being part of Emailage’s journey has changed his life. He’s held anti-fraud leadership roles at well-known enterprises such as American Express and Citigroup, but he says everything he’s learned and experienced in several years at our fraud prevention company would have taken him decades to absorb elsewhere. In this engaging video, he walks viewers through Emailage’s start and rise in the fraud detection field. Explore the exper ..read more

Innovation drives business, and product development teams are at the forefront of these endeavors. Connected and digital products can easily become fraud targets that put the company at risk of lawsuits, regulatory fines and a damaged reputation. Fraud prevention professionals need to partner with product development teams to help solve these challenges: Internet of Things (IoT) products can become conduits for fraudulent activity. The assessment of vulnerabilities may be skipped in order to bring products to market quickly. The team might not be familiar with methods to safeguard products ..read more

Data analytics professionals are focused on uncovering insights and trends that inform and guide decision-making. As such, they’re crucial partners in organizational efforts to reduce damage caused by fraud. To support your organization in combating fraud, data analysts will need help addressing challenges, including: A lack of reporting and business intelligence (BI) resources Ineffective integration between fraud prevention tools and analytics and BI platforms The recruitment of analysts who specialize in fraud Difficulty managing and deciphering the sheer volume of data You can work tog ..read more

With a common goal of approving real customers and thwarting bad actors, customer support is an indispensable partner in the fight against fraud. However, fraud prevention tools can sometimes cause unnecessary friction, which can negatively affect the experience customer service delivers through: An inability to complete transactions Timely, complex authentication processes Slow response times caused by disrupted processes We all know poor experiences can lead to lost revenue and negative perceptions. A partnership between customer support and fraud prevention helps reduce those risks. Tog ..read more

How to Start and Grow a Fraud Prevention Company How to launch a fraud prevention startup Emailage Chief Product Officer Amador Testa has been part of the growth of notable companies, such as American Express and Citigroup. With startup and enterprise experience spanning more than two decades, he offers advice on how to launch and grow a successful fraud prevention company in this helpful video. Much of the advice also applies to those who seek to work for startups and fast-growing fraud prevention companies. 7 keys to starting a fraud prevention company Having joined Emailage in its early da ..read more

We all know the legal department’s chief concern is ensuring your organization remains compliant with regulations. But, what you may not realize is legal and fraud prevention teams’ responsibilities intersect when anti-fraud tools are selected. Together, you can choose fraud detection solutions that create and store sensitive data securely to remain in compliance with data privacy laws. Failing to collaborate is costly. Noncompliance penalties quickly become substantial expenses, and settlements or judgments from fraud-related lawsuits can add up to considerable amounts. Legal, compliance an ..read more

With financial gain being the ultimate goal of fraudsters, your company’s finance department — and its transactions, systems and sensitive information — is an extremely attractive target for fraud. From fabricated invoices to account takeovers, the impacts of fraud in this department can translate to large losses, negative publicity and decreased trust. While finance and accounting actively work to protect your company’s financial resources, these executives need help from fraud prevention specialists in order to be most effective. Work together to build a strong case for making a more consi ..read more

IT and cybersecurity teams are the primary gatekeepers of sensitive information and critical resources, these departments are a prime target for: phishing scams malware ransomware attacks automated bad bot traffic exploitation of infrastructure vulnerabilities These business units are actively assessing risk every day due to the nature of their role. But still, fraud prevention teams must take an active role in developing a partnership with IT and cybersecurity to ensure both departments are aligned. Failing to do so can result in substantial losses and a damaged reputation. Download o ..read more

Lessons Learned from a Career in Fraud Prevention What Amador Testa would have done differently With roles at American Express and Citigroup on his resume, Amador Testa has made a name for himself in the fraud prevention field in the past 20 years. His path to his position as Emailage chief product officer wasn’t a direct one, as he originally considered a career in law. Testa took some time to share the lessons he’s learned  during his fraud prevention career with other anti-fraud professionals, including: How adversity can be a positive thing How to address challenges  The import ..read more

Human resource teams often collect and store job applicants’ and employees’ personal information. This makes the department a target of phishing scams and vulnerable to hiring, payroll and direct deposit fraud. Although these fraud risks can significantly impact individuals, their ramifications can extend to the entire organization. HR-related fraud can lead to financial loss, reputational damage and reduced employee trust. For these reasons, it’s imperative that your fraud department empower HR to protect employees, systems and data with the right training and tools. Download our helpful sh ..read more