Tech and Mortar
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Tyler Carlson of SiteZeus sits down with retail industry experts to discuss the intersection between retail and technology, how these individuals embraced or avoided this evolution, and how that affected the business.
Tech and Mortar
3y ago
Talk highlights:
People are what makes or breaks a brand
Learning from others’ stories and best practices in the restaurant industry
Focusing on creating happy employees will, in turn, create happy customers
Speaker bio:
Austin’s career an operator at Four Foods Group’s first location opened with Kneaders Bakery and Cafe. He was able to experience first-hand the operational side of restaurants, something that many other investors do not have. Austin was one of Four Foods Group’s first employees and was able to help grow the brand from the ground up. While there, he led the acquisition ..read more
Tech and Mortar
4y ago
Talk highlights:
Changes to the grocery industry caused by COVID-19
Why some grocery stores don’t make it past the planning stages
How Planned Grocery came to be
Speaker bio:
David Beitz and George Daigh are Co-Founders of Beitz and Daigh Geographics, Inc. the company that created Planned Grocery in 2016. Planned Grocery is a data mapping platform company that tracks grocery store real estate development cycles. The platform currently includes over 2,500 locations across the United States that are either proposed, planned, under construction, or built within the last 6 months ..read more
Tech and Mortar
4y ago
Talk highlights:
The advantage of having offered delivery pre-pandemic
Optimizing new and existing sites to be off-premise friendly
The biggest issues on the minds of many restaurant professionals ..read more
Tech and Mortar
4y ago
3 main takeaways:
Examples of the initiatives restaurants have taken to reach customers in new ways.
What restaurant professionals should be doing to ensure they make it to the other side.
How the future of the restaurant business will look.
Speaker bio:
Jim Mizes started his career in the retail industry as a young man working at his father’s pharmacy. He then went to school and received a degree in accounting and began working in typical finance jobs. After realizing that accounting wasn’t what brought him joy, Jim joined Taco Bell as a general manager and quickly worked his way up to thei ..read more
Tech and Mortar
4y ago
3 main points:
Things that Fred learned from his mentors, like Rich Melman from Lettuce Entertain You, and how it molded him into the business consultant he is today
How technology advancements disrupted the industry - both in front-of-house and in the kitchen
How restaurants can improve the experience for their customers
Speaker Bio:
Fred LeFranc originally began his career in the restaurant industry in Chicago at Lettuce Entertainment Expertise. He then worked with El Torito when the brand had only 18 restaurants, which lead to opening a restaurant in Laguna Beach and growing it to 250 loc ..read more
Tech and Mortar
4y ago
3 main points
Selecting talent versus hiring people
Creating a company language that matches the existing behavior
The key to retaining good talent
Speaker Bio
Dee Ann Turner started her Chick-fil-A career as a secretary to the Vice President of Human Resources and eventually, moved up to the VP of Talent and HR becoming the very first female officer of the company. During her 33 years at Chick-fil-A, Dee Ann focused on growing the renowned culture of the company by recruiting for the corporate staff as well as selecting franchisees.
Dee Ann now owns her own organizat ..read more
Tech and Mortar
4y ago
3 main takeaways:
What is a ghost kitchen?
Find out how brands are becoming successful with third-party delivery
Answers to the most frequently asked questions from retailers regarding ghost kitchens
Speaker bio:
Brett Wilson has been in sales for 10 years and specializes in technology, food service, and data analytics. Brett is currently at DoorDash where he helps brands of all sizes enter into third party delivery and the ghost kitchen space ..read more
Tech and Mortar
4y ago
3 main takeaways:
How to create a foundation and team within a restaurant that supports growth and success.
The importance of discovering your “zone of genius” and how it can lead to internal joy.
Building a team that is service-oriented rather than task-oriented.
Speaker bio:
Jim Mizes started his career in the retail industry as a young man working at his father’s pharmacy. He then went to school and received a degree in accounting and began working in typical finance jobs. After realizing that accounting wasn’t what brought him joy, Jim joined Taco Bell as a general manager and quickly wo ..read more
Tech and Mortar
4y ago
3 main takeaways
Types of innovation commercial real estate is experiencing
What emerging trends Mariel is excited to see
What to expect at a DisruptCRE conference
Speaker Bio
Mariel Ebrahimi co-founded DisruptCRE in 2014 with the goal of connecting industry professionals with emerging technologies and trends. Recently, Mariel has spoken for groups within CoreNet New England, Commercial Real Estate Finance Council, NGKF, and at the NYU Tandon School of Engineering. In 2015, she was selected as a finalist for the SmartCEO "Skyline Awards" for innovation in commercial real estate and in 2018 ..read more
Tech and Mortar
4y ago
3 Main Takeaways:
How untraditional education and experience can be the most valuable
When and how brick and mortar retail met their pitfall
How to have the most beneficial relationship between a franchisor and franchisees
Speaker Bio:
Garrick Brown started his career by working in various retail stores while going to school for a creative writing degree. He then pursued freelance writing where he created a connection with a broker and began writing real estate reports.
Today, Garrick is one of the leading Retail Real Estate Analysts in the US and serves as the Vice President of Retail Intel ..read more